Mahima Chaudhary profile photo 1 on Tal

Mahima Chaudhary

Accounts Receivable | Collections | OTC | SAP

Mysore

4+ years of work experience

Infosys BPM
Dec 20257 mosPresent

Mysore, Karnataka, India

•Managed end-to-end Accounts Receivable (AR) processes within the Order-to-Cash (O2C) cycle, ensuring timely collections and accurate cash flow tracking. •Managed a $20M+ portfolio and consistently reduced overdue balances, bringing delinquency levels down from 30% to low single digits (1–3%). •Performed cash application and allocation by posting customer payments using ERP systems like SAP, Surepayd & Merchant Warrior reducing unapplied cash. •Monitored aging reports and proactively followed up on overdue invoices, contributing to reduction in Days Sales Outstanding (DSO). •Handled collections activities through emails and calls with global clients to ensure timely payments and maintain strong relationships. •Investigated and resolved invoice discrepancies and disputes, coordinating with internal teams (billing, sales, operations). •Conducted account reconciliations to identify mismatches and ensure accurate financial records. •Generated and analyzed MIS reports, aging summaries, and collection forecasts for State Sales Manager and management review. •Ensured adherence to SLA targets, SOX compliance, and audit requirements while maintaining process accuracy. •Supported month-end closing activities, including reporting and reconciliation. •Identified process gaps and contributed to continuous improvement initiatives to enhance efficiency.
GENPACT
Oct 20232 yrs 3 mosDec 2025

Gurugram, Haryana, India

Chargeback Processor at McKesson
T A B & Associates
Dec 20211 yr 1 moDec 2022

Bhilai, Chhattisgarh, India

Experienced as an Audit assistant in an organisation.

Education

Manipal University Jaipur

Master of Business Administration - MBA, Operations Management and Supervision

Manipal University Jaipur

20242 yrs2026

Bachelor of Commerce - BCom, Business/Commerce, General

Govt Dr.waman wasudev girls pg College durg

20183 yrs2021

Join Mahima and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Mahima Chaudhary on Tal

Headline

Accounts Receivable | Collections | OTC | SAP

About

Driven and analytical professional with expertise in Order to Cash (OTC), Accounts Receivable, Collections, and Chargeback dispute management. Skilled in SAP (IDoc monitoring), Salesforce, JD Edwards, and reconciliation processes. Strong ability to interact with stakeholders, resolve disputes, and improve collection efficiency. Currently pursuing an MBA in Operations Management, with proven recognition for performance excellence.

Location

Mysore

Work experience

Senior Process Executive at Infosys BPM, Dec 2025 - Present · 7 mos, Mysore, Karnataka, India, •Managed end-to-end Accounts Receivable (AR) processes within the Order-to-Cash (O2C) cycle, ensuring timely collections and accurate cash flow tracking. •Managed a $20M+ portfolio and consistently reduced overdue balances, bringing delinquency levels down from 30% to low single digits (1–3%). •Performed cash application and allocation by posting customer payments using ERP systems like SAP, Surepayd & Merchant Warrior reducing unapplied cash. •Monitored aging reports and proactively followed up on overdue invoices, contributing to reduction in Days Sales Outstanding (DSO). •Handled collections activities through emails and calls with global clients to ensure timely payments and maintain strong relationships. •Investigated and resolved invoice discrepancies and disputes, coordinating with internal teams (billing, sales, operations). •Conducted account reconciliations to identify mismatches and ensure accurate financial records. •Generated and analyzed MIS reports, aging summaries, and collection forecasts for State Sales Manager and management review. •Ensured adherence to SLA targets, SOX compliance, and audit requirements while maintaining process accuracy. •Supported month-end closing activities, including reporting and reconciliation. •Identified process gaps and contributed to continuous improvement initiatives to enhance efficiency.

Process Associate at GENPACT, Oct 2023 - Dec 2025 · 2 yrs 3 mos, Gurugram, Haryana, India, Chargeback Processor at McKesson

Audit Assistant at T A B & Associates, Dec 2021 - Dec 2022 · 1 yr 1 mo, Bhilai, Chhattisgarh, India, Experienced as an Audit assistant in an organisation.

Education

Master of Business Administration - MBA, Operations Management and Supervision, Manipal University Jaipur

Bachelor of Commerce - BCom, Business/Commerce, General, Govt Dr.waman wasudev girls pg College durg

Mahima Chaudhary - Senior Process Executive in Mysore | Tal