---
title: "Mahek Begum - Customer Service Representative in Hyderabad | Tal"
description: "Meet Mahek Begum, Attended Osmania University, Hyderabad based in Hyderabad."
image: "https://tal.club/meet/mahek-begum/share-image"
---

# Mahek Begum on Tal

## Headline

Attended Osmania University, Hyderabad

## Location

Hyderabad

## Work experience

Customer Service Representative at HCL Tech, Nov 2024 \- Present · 1 yr 7 mos, Managed customer queries and complaints through email support only, delivering accurate and prompt resolutions in line with company policies, drafting professional customer\-friendly responses, meeting SLA and quality standards, coordinating with internal teams, and consistently achieving high accuracy and customer satisfaction scores\.

## Education

Bachelor of Commerce \- BCom, Accounting, Osmania University, Hyderabad

High School Diploma, Crescent English High School \- Dubai

[View the original profile](https://tal.club/meet/mahek-begum)

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