---
title: "Mahek Samani - Customer Success Executive in Ahmedabad | Tal"
description: "Meet Mahek Samani, Customer Success Executive | Interview Operations & Client Coordination | Recruitment Operations based in Ahmedabad."
image: "https://tal.club/meet/mahek-11/share-image"
---

# Mahek Samani on Tal

## Headline

Customer Success Executive \| Interview Operations & Client Coordination \| Recruitment Operations

## About

Customer Success professional with 1\.5\+ years of experience in Interview Operations, Client Coordination, and Recruitment Support\. SPOC for clients and interviewers, managing interview scheduling, screener availability, and end\-to\-end interview execution, process monitoring, and stakeholder coordination to ensure smooth operations and client satisfaction\.

## Location

Ahmedabad

## Work experience

Customer Success Executive at COGBEE, Sep 2025 \- Present · 10 mos, Ahmedabad, Gujarat, India, • Act as a Single Point of Contact \(SPOC\) for clients and interviewers, managing coordination, queries, and interview operations • Schedule and manage Round 1 interviews on behalf of clients, ensuring alignment between candidate, screener, and client availability • Handle daily interview planning, screener allocation, skill mapping, and interview volume tracking • Coordinate with clients on requirements, interview slots, and process updates to ensure smooth execution • Monitor interviews in real time to ensure process compliance and operational accuracy • Conduct post\-interview Quality Checks \(QC\) to identify discrepancies, cheating, or process gaps • Maintain interview data, schedules, and reports using Excel, Google Sheets, and internal portals • Support client satisfaction by resolving issues quickly and maintaining clear communication

Information Technology Recruiter at IntelTek, Inc, Jan 2024 \- Aug 2025 · 1 yr 8 mos

Information Technology Recruiter at IntelTek, Inc, Oct 2023 \- Jan 2024 · 4 mos

[View the original profile](https://tal.club/meet/mahek-11)

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