Headline

Pre Sales Consultant | 3 Years Driving Conversational Commerce via WhatsApp, RCS, Omnichannel, API integration & Chatbots | CPaaS Solutions | India & MENA

About

As a Presales/Solution Consultant with 3 years of experience, I specialize in helping businesses navigate their digital transformation journeys particularly in the areas of customer engagement and communication strategies. My focus is on delivering tailored, results-driven solutions that align with both technical requirements and strategic business objectives. I work closely with cross-functional teams to deeply understand client challenges, identify opportunities for optimization, and design solutions that improve customer experiences and drive operational efficiency. Whether it’s implementing new digital tools, streamlining workflows, or enhancing platform adoption, I approach every project with a strong analytical mindset and a commitment to measurable outcomes. My strength lies in bridging the gap between business needs and technology capabilities. I combine a consultative approach with hands-on problem-solving to ensure that the solutions I propose are not only technically sound but also aligned with the client’s long-term vision.

Location

Bengaluru

Work experience

Senior Associate - Presales at YuVerse, Dec 2025 - Present · 7 mos, Bengaluru, Karnataka, India

Presales Manager at Route Mobile Limited, Apr 2025 - Aug 2025 · 5 mos, Bengaluru, Karnataka, India

Assistant Manager - New products at Route Mobile Limited, Apr 2023 - Jul 2025 · 2 yrs 4 mos, Bengaluru, Karnataka, India, *Technical Proficiency: Deep understanding of CPaaS products, WhatsApp Business Messaging, RCS messages, and chatbot development. *Strategic Thinking: Aligning digital communication strategies with overarching business objectives and anticipating industry trends. *Project Management: Efficiently overseeing the implementation of strategies while managing timelines and resources. *Innovative Problem-Solving: Proactively identifying challenges and proposing creative, technology-driven solutions. *Client Relationship Management: Building and maintaining strong client relationships as a trusted advisor. *Cross-Functional Collaboration: Working seamlessly with diverse teams to ensure effective communication and coordination.

Management Trainee at Route Mobile Limited, Oct 2022 - Apr 2023 · 7 mos, Bengaluru, Karnataka, India

Mechanical Engineer at NDS Eco Motors Pvt. Ltd., Jul 2019 - Nov 2019 · 5 mos

Education

Master of Business Administration - MBA, Marketing and Human Resource, Acharya

Bachelor of Technology - BTech, Project Management, Reva University