Headline

AI-Assisted System/Product Quality Assurance II | Micro-frontend/services, Mainframe, Networking | Ex Amazon, TataElxsi

About

Skillful multi-domain QA lead with versatile industry (Startup, Product, Service) work-experience. Experience in building open-source & proprietary test frameworks from scratch, identify automation feasibility, managing a group of junior manual & automation QAs and handling direct client relations

Location

Chennai

Work experience

Specialist - Quality Engineering (Automation) at LTIMindtree, Nov 2024 - Present · 1 yr 6 mos, Chennai, Tamil Nadu, India, Working on a credit-card prospect application 𝗧𝗲𝘀𝘁 𝗙𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸 𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀 (built by using AI*): • Providing a framework for 𝗘𝟮𝗘 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 of browser-based tests ysubg WebdriverIO v7, CucumberJS v7 and custom step definitions • Behavior-Driven development: Supports BDD with 𝟯𝟬+ 𝗿𝗲𝘂𝘀𝗮𝗯𝗹𝗲 step definitions • 𝗖𝗿𝗼𝘀𝘀-𝗕𝗿𝗼𝘄𝘀𝗲𝗿 𝗮𝗻𝗱 𝗖𝗿𝗼𝘀𝘀-𝗗𝗲𝘃𝗶𝗰𝗲: Supports running tests on multiple browsers (Chrome, Firefox, Safari, Edge) and platforms (macOS, Windows, iOS, Android) • 𝗥𝗮𝗹𝗹𝘆 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Automatically updates test results in Rally for test management • 𝗝𝗲𝗻𝗸𝗶𝗻𝘀 & 𝗦𝗮𝘂𝗰𝗲 𝗟𝗮𝗯𝘀 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Out-of-the box support for running tests in Jenkins CI pipelines and on Sauce Labs for cloud based cross browser/device testing • 𝗥𝗶𝗰𝗵 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴: HTML, Allure reports & screenshots • 𝗖𝘂𝘀𝘁𝗼𝗺 𝗪𝗲𝗯𝗱𝗿𝗶𝘃𝗲𝗿𝗜𝗢 𝗨𝘁𝗶𝗹𝗶𝘁𝗶𝗲𝘀: Includes custom functions for interacting with web elements, handling dropdowns, frames, windows, tooltips, error messages and more • 𝗘𝘅𝘁𝗲𝗻𝘀𝗶𝗯𝗹𝗲 𝗣𝗮𝗴𝗲 𝗢𝗯𝗷𝗲𝗰𝘁 𝗠𝗼𝗱𝗲𝗹: Uses a modular page object pattern for maintainable and scalable code Key Achievements Implemented visual-regression service of WDIO which makes the manual testing efforts 𝗿𝗲𝗱𝘂𝗰𝗲𝗱 𝗯𝘆 𝘂𝗽𝘁𝗼 𝟳𝟬% 𝘄𝗶𝘁𝗵 𝗺𝗶𝗻𝗶𝗺𝗮𝗹 𝗵𝘂𝗺𝗮𝗻 𝗲𝗿𝗿𝗼𝗿𝘀 𝗖𝗹𝗶𝗲𝗻𝘁: Tier I US Bank

Caregiving at Career Break, Sep 2024 - Oct 2024 · 2 mos, Chennai, Tamil Nadu, I took a career break to focus on supporting my family during a transformative time: the birth of my daughter and my wife’s recovery. This experience allowed me to cultivate stronger organizational and problem-solving skills while remaining committed to personal growth and family values. I’m now eager to bring these enhanced skills and my professional expertise back to the workforce.

Senior Quality Assurance Engineer at Pharmacy Data Management, Inc. (PDMI), Feb 2023 - Aug 2024 · 1 yr 7 mos, Chennai, Tamil Nadu, India, Took the role of modernising QA Process/Methodologies In Legacy COBOL Claims Adjudication Engine Played QA role in launching 𝗚𝗲𝗻𝗱𝗲𝗿 𝗡𝗲𝘂𝘁𝗿𝗮𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗜𝗻 𝗣𝗵𝗮𝗿𝗺𝗮𝗰𝘆 𝗖𝗹𝗮𝗶𝗺𝘀 𝗔𝘀 𝗣𝗲𝗿 𝗡𝗖𝗣𝗗𝗣 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱 feature Effectively managed & tested features that requires "System Integration Testing" with the following components: 1. Portals/ Backend: Applications With Load Balancers, Messaging Services/ DB 2. Middleware With Service Function Chaining 3. True Backend: COBOL Engine With Multi-layer Packet Parsing SIT strategy was to split the view into Control plane & Data plane for deriving test cases. This led us to become fully aware of the end-to-end product, which brought effective team communication across Development teams during defect debugging/reporting & EMGs Independently managed a team of 3 - 5 members. Providing guidance/support to COBOL QAs. Key Achievements/In-progress items: • 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿𝘆 𝗢𝗳 𝗨𝗻𝗰𝗼𝘃𝗲𝗿𝗲𝗱 𝗦𝗰𝗼𝗽𝗲𝘀 𝗙𝗼𝗿 𝗧𝗲𝘀𝘁𝗶𝗻𝗴 𝗜𝗻 𝗧𝗵𝗲 𝗦𝘆𝘀𝘁𝗲𝗺: RxConnect, Product-level test case design • 𝗣𝗿𝗼𝗽𝗼𝘀𝗲𝗱 & 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗲𝗱 𝗔 𝗡𝗲𝘄 𝗥𝗲𝗴𝗿𝗲𝘀𝘀𝗶𝗼𝗻 𝗧𝗼𝗼𝗹 𝗪𝗵𝗶𝗰𝗵 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝘀 𝗧𝗵𝗲 𝗠𝗼𝘀𝘁 𝗥𝗲𝗹𝗶𝗮𝗯𝗹𝗲 & 𝗔𝗰𝗰𝘂𝗿𝗮𝘁𝗲 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗪𝗶𝘁𝗵 𝗭𝗘𝗥𝗢 𝗤𝗔 𝗛𝘂𝗺𝗮𝗻-𝗲𝗿𝗿𝗼𝗿𝘀: With the support of COBOL developers, QA Manager for reviews • 𝗙𝗶𝗿𝘀𝘁 '𝗤𝗔 𝗟𝗲𝗮𝗱' 𝗶𝗻 𝘁𝗵𝗲 𝗼𝗿𝗴 𝘁𝗼 𝗵𝗮𝗻𝗱𝗹𝗲/𝘁𝗮𝗸𝗲-𝘂𝗽 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗹𝘆 𝗳𝗿𝗼𝗺 𝗼𝗳𝗳𝘀𝗵𝗼𝗿𝗲: Without any disruptions to deliverables • 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗼𝗻 𝗮 𝗺𝗶𝗻𝗶𝗮𝘁𝘂𝗿𝗲 𝗕𝗗𝗗 𝗺𝗼𝗱𝗲𝗹: feature "Limit-Kind" for cardholders. • 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗼𝗻 𝗮 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗶𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝗶𝗻𝗴 𝗻𝗲𝘄 𝗤𝗔 𝘁𝗼𝗼𝗹𝘀 𝘁𝗼 𝘁𝗲𝘀𝘁 𝘁𝗵𝗮𝘁 𝗶𝘀 𝗰𝘂𝘀𝘁𝗼𝗺𝗶𝘀𝗮𝗯𝗹𝗲 𝘁𝗼 𝗰𝗼𝗺𝗽𝗹𝗲𝘅 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀, 𝗳𝗲𝗮𝘁𝘂𝗿𝗲, 𝗰𝗹𝗶𝗲𝗻𝘁 𝘄𝗲𝗶𝗴𝗵𝘁𝗲𝗱 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀: Laying a clear path for next 1-2 years

Quality Assurance Engineer at Amazon Academy, Dec 2020 - Nov 2022 · 2 yrs, Chennai, Tamil Nadu, India, Owned the entire QA for 𝗣𝗮𝘆𝗺𝗲𝗻𝘁𝘀 feature of the product (Subject Matter Expert) Played QA role in launching 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 𝗥𝗲𝗻𝗲𝘄𝗮𝗹, 𝗣𝗮𝗰𝗸 𝗩𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 features 𝗥𝗲𝗹𝗲𝗮𝘀𝗲 𝗢𝘄𝗻𝗲𝗿𝘀𝗵𝗶𝗽 (Experienced QAs Owned it in this org): 𝘊𝘰-𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘮𝘶𝘭𝘵𝘪𝘱𝘭𝘦 𝘥𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵, 𝘘𝘈 𝘵𝘦𝘢𝘮𝘴 -> 𝘗𝘳𝘰𝘷𝘪𝘥𝘪𝘯𝘨 𝘦𝘴𝘵𝘪𝘮𝘢𝘵𝘪𝘰𝘯 -> 𝘙𝘦𝘨𝘳𝘦𝘴𝘴𝘪𝘰𝘯 𝘱𝘭𝘢𝘯𝘯𝘪𝘯𝘨 -> 𝘛𝘦𝘴𝘵 𝘌𝘹𝘦𝘤𝘶𝘵𝘪𝘰𝘯 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 -> 𝘉𝘶𝘨 𝘛𝘳𝘪𝘢𝘨𝘪𝘯𝘨/𝘙𝘦𝘱𝘳𝘪𝘰𝘳𝘪𝘵𝘴𝘢𝘵𝘪𝘰𝘯 -> 𝘉𝘶𝘨 𝘍𝘪𝘹 𝘙𝘦𝘨𝘳𝘦𝘴𝘴𝘪𝘰𝘯 -> 𝘘𝘈 𝘙𝘦𝘭𝘦𝘢𝘴𝘦 𝘚𝘪𝘨𝘯-𝘰𝘧𝘧 Highlight Release's Status, Risks (To have a clear potential business/customer impact) on a periodic basis to "Product Owners". Product Owners could override QA Sign-off status. Whenever a "production bug" is identified - A detailed 𝗥𝗖𝗔 document would be prepared by QAs, reviewed by QAM, SDM and a decisive process improvement action would be taken to overcome it in future. This document would be projected in "Sprint Retrospective" meetings. 𝘒𝘦𝘺 𝘈𝘤𝘩𝘪𝘦𝘷𝘦𝘮𝘦𝘯𝘵𝘴: • 𝗥𝗲𝗳𝗮𝗰𝘁𝗼𝗿𝗶𝗻𝗴 & 𝗥𝗲𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗶𝗻𝗴 𝗢𝗳 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗧𝗲𝘀𝘁𝗖𝗮𝘀𝗲𝘀: Payments test cases were written sequentially as per each component addition. The need for an holistic view of what/when/where to test was essential for QAEs to plan on regression, feature testing. 𝗗𝗲𝗿𝗶𝘃𝗲𝗱 𝗪𝗵𝗶𝘁𝗲𝗕𝗼𝘅 level test cases from existing design, 𝗶𝗱𝗲𝗻𝘁𝗶𝗳𝗶𝗲𝗱 𝗶𝗻𝘁𝗲𝗿-𝗰𝗼𝗺𝗽𝗼𝗻𝗲𝗻𝘁 𝗱𝗲𝗽𝗲𝗻𝗱𝗲𝗻𝗰𝗶𝗲𝘀 by scanning through developer source code. • 𝗥𝗲𝗱𝘂𝗰𝗲𝗱 𝟯𝟬% 𝗽𝗮𝘆𝗺𝗲𝗻𝘁𝘀 𝘁𝗲𝘀𝘁 𝗰𝗮𝘀𝗲 𝗰𝗼𝘂𝗻𝘁 𝘄𝗶𝘁𝗵 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱/𝘀𝗮𝗺𝗲 𝗹𝗲𝘃𝗲𝗹 𝗼𝗳 𝘁𝗲𝘀𝘁 𝗰𝗼𝘃𝗲𝗿𝗮𝗴𝗲 • 𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝟯𝗿𝗱 𝗣𝗮𝗿𝘁𝘆 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗜𝗻 𝗧𝗵𝗲𝗶𝗿 𝗧𝗮𝘀𝗸 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴/𝗔𝗹𝗹𝗼𝗰𝗮𝘁𝗶𝗼𝗻/𝗣𝗿𝗶𝗼𝗿𝗶𝘁𝗶𝘀𝗮𝘁𝗶𝗼𝗻 𝘖𝘵𝘩𝘦𝘳 𝘙𝘦𝘴𝘱𝘰𝘯𝘴𝘪𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴: Mentoring Junior QAs, Intern, Recruitment Interviews

Quality Assurance Engineer at Audible, Jul 2019 - Nov 2020 · 1 yr 5 mos, Chennai, Tamil Nadu, India, Automation of existing test cases for MobileApp, WebApp using TestNG framework -with WebElement Wrappers built on multi-layer inheritance, interfaces Tools: Maven, Git, TestRail Scenarios: SearchResultsPage, OffersPage, UserAccount, Promotions, ProductDetailsPage, PopUps, Payments Maintenance of CICD Pipelines Failures, Root Cause Analysis, Debugging, Internationalisation Of Test Cases Played QA role in successful launch of 𝗔𝘂𝗱𝗶𝗯𝗹𝗲 𝗣𝗼𝗱𝗰𝗮𝘀𝘁𝘀 𝘒𝘦𝘺 𝘈𝘤𝘩𝘪𝘦𝘷𝘦𝘮𝘦𝘯𝘵𝘴: • 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗲𝗱 𝗔𝗻𝗱 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗲𝗱 𝗕𝗲𝗵𝗮𝘃𝗶𝗼𝗿 𝗗𝗿𝗶𝘃𝗲𝗻 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗠𝗼𝗱𝗲𝗹: Using cucumber framework for "Search Results Page" • 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗧𝗲𝘀𝘁 𝗙𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸 𝗜𝗻 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗧𝗲𝘀𝘁 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝘀 𝗪𝗵𝗶𝗰𝗵 𝗥𝗲𝗺𝗼𝘃𝗲𝗱 𝗠𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗘𝗳𝗳𝗼𝗿𝘁 𝗕𝘆 𝟮𝗵𝗿𝘀 𝗘𝘃𝗲𝗿𝘆 𝗦𝗽𝗿𝗶𝗻𝘁: Removed the usage of static (stateful) test accounts in codebase by integrating custom tools • 𝗖𝗿𝗲𝗮𝘁𝗲𝗱 𝗣𝗼𝘀𝘁𝗺𝗮𝗻 𝗖𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻 𝗙𝗼𝗿 𝗠𝗮𝗻𝘂𝗮𝗹 𝗧𝗲𝗮𝗺 𝗧𝗵𝗮𝘁 𝗦𝗮𝘃𝗲𝗱 𝟱-𝟭𝟬% 𝗢𝗳 𝗥𝗲𝗽𝗲𝗮𝘁𝗲𝗱 𝗘𝗳𝗳𝗼𝗿𝘁𝘀 𝘖𝘵𝘩𝘦𝘳 𝘙𝘦𝘴𝘱𝘰𝘯𝘴𝘪𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴: Mentoring Intern

Education

Bachelor of Engineering (BE), Computer Science, Sri Sivasubramaniya Nadar College Of Engineering

Jawahar Vidyalaya