---
title: "Madhusudan Mrinal - Manager - Strategy and Transformation in Bengaluru | Tal"
description: "Meet Madhusudan Mrinal, Management Consulting | Digital Strategy | Growth | GCCs/ GBS | Product | Change | Program Management based in Bengaluru. AI stack includes claude code."
image: "https://tal.club/meet/madhusudan-mrinal/share-image"
---

# Madhusudan Mrinal on Tal

## Headline

Management Consulting \| Digital Strategy \| Growth \| GCCs/ GBS \| Product \| Change \| Program Management

## About

A Management Consultant with demonstrated experience across Financial Services and Technology sector :\- \# Transition Management and Offshoring \# Target Operating Model design and Capability Assessment \# Strategy: Business, Location and People \# Business Case and Cost Benefit Analysis \# Program Management \# Product and Change Implementation \# Cost Benchmarking & Business Case Assessment \# Business Strategy and Customer Life\-cycle Management \# SaaS, CRM & Payment based solutions \# Commercial Due Diligence \(CDD\) \# Pre\- Sales and Bid Management

## Location

Bengaluru

## AI stack

claude code

## Work experience

Manager \- Strategy and Transformation at PwC, Aug 2025 \- Present · 1 yr 3 mos

Management Consultant \- Performance Improvement at EY, Jun 2022 \- Aug 2025 · 3 yrs 3 mos, Bengaluru, Karnataka, India, Business case development \| Location strategy \| Maturity assessment \| Cost benchmarking \| Functional benchmarking \| GCC setup \| Target Operating Model \| Customer Journey design \| Market analysis \| Project Management \| Change management \| Salesforce implementation \| Agile delivery \| Operational Transformation \| Corporate Strategy \| Growth Strategy \| New market expansion \| Go \- to \- market strategy \| Financial services \| Performance Improvement

Lending at Paytm, Nov 2021 \- Jun 2022 · 8 mos, Worked as an integral part of the Lending vertical that entailed:\- Client Acquisition \- Banks, NBFCs and FinTech \| Market Activation \| GTM \| Product Fitment \| Product Enhancement & Scalability \| Merchant Partnerships and Strategic Alliances \| Operational Transformation \| Process Automation \- Lending & Collections

Business Strategy & Customer Success at Credgenics, Mar 2021 \- Nov 2021 · 9 mos, Credgenics is the market leader in proving an AI\-ML based Debt collections platform\. My accountabilities encompassed \- Client Servicing and Retention \| Account Expansion \| Product and Strategy \| Requirement gathering and workflows \| Operational Transformation \| Stakeholder Management \| Reducing churn Customer Life Cycle Management \| On\-boarding and demo

Associate Director\- Strategic Partnerships & Key Account Management at Goals101, Oct 2019 \- Mar 2021 · 1 yr 6 mos, Greater Delhi Area, FinTech \- Global Bank Partnerships \| Sales Excellence \| Strategic Alliances \-\-> Brands and Insights \| Process Automation \-\-> ML & AI \| Affiliate Marketing \| Portfolio Management \| Pre \- Sales \| Legal Agreements & Franking \| Cashback Reconciliation \| Campaign Strategy and Execution \| Reporting and Performance Analysis \| Internal Process Automation \| Pricing Slab Strategist & Revenue Simulation \| Building decks \-\-> Value and Commercial Proposition \| Maintenance of MIS \-\-> Sales Force Effectiveness \| Digital Platform & Data Solutions

## Education

Bachelor of Technology \(B\.Tech\.\), Electronics and Communication Engineering, Motivational pathway

[View the original profile](https://tal.club/meet/madhusudan-mrinal)

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