Madhusudan Mrinal profile photo 1 on Tal

Madhusudan Mrinal

Management Consulting | Digital Strategy | Growth | GCCs/ GBS | Product | Change | Program Management

Bengaluru

7+ years of work experience

PwC
Aug 20251 yr 3 mosPresent

EY
Jun 20223 yrs 3 mosAug 2025

Bengaluru, Karnataka, India

Business case development | Location strategy | Maturity assessment | Cost benchmarking | Functional benchmarking | GCC setup | Target Operating Model | Customer Journey design | Market analysis | Project Management | Change management | Salesforce implementation | Agile delivery | Operational Transformation | Corporate Strategy | Growth Strategy | New market expansion | Go - to - market strategy | Financial services | Performance Improvement
Paytm
Nov 20218 mosJun 2022

Worked as an integral part of the Lending vertical that entailed:- Client Acquisition - Banks, NBFCs and FinTech | Market Activation | GTM | Product Fitment | Product Enhancement & Scalability | Merchant Partnerships and Strategic Alliances | Operational Transformation | Process Automation - Lending & Collections
Credgenics
Mar 20219 mosNov 2021

Credgenics is the market leader in proving an AI-ML based Debt collections platform. My accountabilities encompassed - Client Servicing and Retention | Account Expansion | Product and Strategy | Requirement gathering and workflows | Operational Transformation | Stakeholder Management | Reducing churn Customer Life Cycle Management | On-boarding and demo
Goals101
Oct 20191 yr 6 mosMar 2021

Greater Delhi Area

FinTech - Global Bank Partnerships | Sales Excellence | Strategic Alliances --> Brands and Insights | Process Automation --> ML & AI | Affiliate Marketing | Portfolio Management | Pre - Sales | Legal Agreements & Franking | Cashback Reconciliation | Campaign Strategy and Execution | Reporting and Performance Analysis | Internal Process Automation | Pricing Slab Strategist & Revenue Simulation | Building decks --> Value and Commercial Proposition | Maintenance of MIS --> Sales Force Effectiveness | Digital Platform & Data Solutions

Madhusudan’s AI Stack

claude code
claude code

Education

Bachelor of Technology (B.Tech.), Electronics and Communication Engineering

Motivational pathway

20094 yrs2013

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Headline

Management Consulting | Digital Strategy | Growth | GCCs/ GBS | Product | Change | Program Management

About

A Management Consultant with demonstrated experience across Financial Services and Technology sector :- # Transition Management and Offshoring # Target Operating Model design and Capability Assessment # Strategy: Business, Location and People # Business Case and Cost Benefit Analysis # Program Management # Product and Change Implementation # Cost Benchmarking & Business Case Assessment # Business Strategy and Customer Life-cycle Management # SaaS, CRM & Payment based solutions # Commercial Due Diligence (CDD) # Pre- Sales and Bid Management

Location

Bengaluru

AI stack

claude code

Work experience

Manager - Strategy and Transformation at PwC, Aug 2025 - Present · 1 yr 3 mos

Management Consultant - Performance Improvement at EY, Jun 2022 - Aug 2025 · 3 yrs 3 mos, Bengaluru, Karnataka, India, Business case development | Location strategy | Maturity assessment | Cost benchmarking | Functional benchmarking | GCC setup | Target Operating Model | Customer Journey design | Market analysis | Project Management | Change management | Salesforce implementation | Agile delivery | Operational Transformation | Corporate Strategy | Growth Strategy | New market expansion | Go - to - market strategy | Financial services | Performance Improvement

Lending at Paytm, Nov 2021 - Jun 2022 · 8 mos, Worked as an integral part of the Lending vertical that entailed:- Client Acquisition - Banks, NBFCs and FinTech | Market Activation | GTM | Product Fitment | Product Enhancement & Scalability | Merchant Partnerships and Strategic Alliances | Operational Transformation | Process Automation - Lending & Collections

Business Strategy & Customer Success at Credgenics, Mar 2021 - Nov 2021 · 9 mos, Credgenics is the market leader in proving an AI-ML based Debt collections platform. My accountabilities encompassed - Client Servicing and Retention | Account Expansion | Product and Strategy | Requirement gathering and workflows | Operational Transformation | Stakeholder Management | Reducing churn Customer Life Cycle Management | On-boarding and demo

Associate Director- Strategic Partnerships & Key Account Management at Goals101, Oct 2019 - Mar 2021 · 1 yr 6 mos, Greater Delhi Area, FinTech - Global Bank Partnerships | Sales Excellence | Strategic Alliances --> Brands and Insights | Process Automation --> ML & AI | Affiliate Marketing | Portfolio Management | Pre - Sales | Legal Agreements & Franking | Cashback Reconciliation | Campaign Strategy and Execution | Reporting and Performance Analysis | Internal Process Automation | Pricing Slab Strategist & Revenue Simulation | Building decks --> Value and Commercial Proposition | Maintenance of MIS --> Sales Force Effectiveness | Digital Platform & Data Solutions

Education

Bachelor of Technology (B.Tech.), Electronics and Communication Engineering, Motivational pathway

Madhusudan Mrinal - Manager - Strategy and Transformation in Bengaluru | Tal