---
title: "Madhu N - Desktop Support Engineer (Bloom system pvt Ltd) in Bangalore Urban | Tal"
description: "Meet Madhu N, Supporting users with Active Directory and network troubleshooting. based in Bangalore Urban."
image: "https://tal.club/meet/madhu-n/share-image"
---

# Madhu N on Tal

## Headline

Supporting users with Active Directory and network troubleshooting\.

## About

Desktop Support Engineer \| L1/L2 IT Support Supporting 150\+ users at Neo Growth Credit Pvt\. Ltd\. Expertise: Microsoft 365, Active Directory, device imaging, network troubleshooting \(TCP/IP, DNS, VPN\), endpoint security \(Sophos, MDM\), user onboarding\. Passionate about IT infrastructure and growing into Systems Administration\. Open to connecting with IT professionals\!

## Location

Bangalore Urban

## Work experience

Desktop Support Engineer \(Bloom system pvt Ltd\) at NeoGrowth Credit Pvt\. Ltd\., Dec 2025 \- Present · 11 mos, Greater Bengaluru Area, • Built and configured laptops/desktops including OS installation and software setup • Managed system imaging, patching, backup, and restore activities • Provided Windows/macOS, Office 365, and Active Directory user support • Offered L1 & L2 technical support for day to day user issues • Handled Outlook configuration, archiving, and license management • Configured user profiles and resolved profile related issues • Troubleshot LAN, Wi Fi, and DNS connectivity problems • Performed password resets for end users • Maintained and managed Active Directory user accounts • Handled IT tickets and generated daily/weekly IT reports

## Education

Bachelor of Science \- BS, Computer science and electronics, Nrupathunga university

12th grade, Science \(PCME\), Government PU college Yelahanka

[View the original profile](https://tal.club/meet/madhu-n)

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