---
title: "Madhav Joshi - Senior Program Manager in Gurugram | Tal"
description: "Meet Madhav Joshi, PMP® | Program Management | Ex-Amazon | eCommerce & Experience | Generalist | MICA | Published Writer based in Gurugram. AI stack includes claude code, gemini, and grok."
image: "https://tal.club/meet/madhav-joshi-1/share-image"
---

# Madhav Joshi on Tal

## Headline

PMP® \| Program Management \| Ex\-Amazon \| eCommerce & Experience \| Generalist \| MICA \| Published Writer

## About

Madhav Joshi is an experienced Manager with a strong background in operations program management, marketing, and data\-driven strategy\. With over 3 years of post MBA experience, he has led cross\-functional initiatives that have driven over $2M\+ in impact, optimized feedback loops & improved user experience for 10,000\+ global buyers and sellers\. At Amazon, he has worked extensively on enhancing operational efficiency, risk mitigation & product improvements\. His expertise spans program and project management, digital marketing & data analytics\. He has successfully implemented scalable solutions, managed high\-impact marketing campaigns & leveraged data insights to inform strategic decision\-making\. Proficient in tools like SQL, Tableau & Google Ads, he combines analytical thinking with a structured approach to solving business challenges\. Madhav holds a PGDM in Strategic Marketing & Communications from MICA and a B\.Tech in Civil Engineering from PDEU\. His academic journey includes leading award\-winning initiatives in corporate competitions for global brands like L'Oréal, Nestlé & SBI\. He thrives in fast\-paced environments that require collaboration across product, tech & operations teams to drive scalable growth and operational excellence\. Beyond his professional pursuits, he is a published fiction novelist and an avid reader with a interest in fitness and finance\.

## Location

Gurugram

## AI stack

claude code

gemini

grok

meta

openai

ChatGPT

## Work experience

Senior Program Manager at AGRIM, Apr 2025 \- Jun 2026 · 1 yr 3 mos, Gurugram, Led end\-to\-end Seller Experience, Marketing & Journey programs, with ownership of program strategy, KPIs, and execution across a large and diverse seller base\. Drove meaningful improvements in onboarding speed, seller readiness, and support SLAs by introducing structured governance, SOPs, audits, and performance dashboards\. Partnered closely with Product, Operations, and Business teams to identify process gaps and scale operational improvements across compliance, cancellations, and post\-delivery issues\. Scaled seller engagement through targeted, data\-driven nudges, establishing a centralized and repeatable communication engine to improve seller performance, efficiency, and platform growth\.

Program \| Strategy & Ops at Amazon, Apr 2022 \- Mar 2025 · 3 yrs, Bengaluru, Karnataka, India, Madhav is a Program and People Manager in the Audits and Insights Team, leading a team of 23 Auditors for 11 Programs to analyze 4000\+ weekly investigated orders\. He has experience across Buyer and Seller Risk Prevention\. His team analyses the system and manual actions to provide insights that improve accuracy, hence reducing risk and enhancing Buyer & Seller experience\. So far, his teams have generated 40\+ insights across Programs and Market Places that created realized impact of 2 Million\+ Dollars and enhanced experience while avoiding loss of 1000s of Sellers\. His favorite part of the role is People Management through which he has coached & upskilled 50\+ Reportees from onboarding & ramp period to next level Promotions\. He is also heading Internal Branding for 600\+ org creating Team’s Logo and managing design & communications for Monthly/Quaterly Rewards & Recognition, Team Events, Festivities, etc\. for employee engagement and experience\. He also coordinates with Work Force Management Team to be green on Adherence Metrics\.

Marketing Intern at Digit Insurance, Apr 2021 \- Jun 2021 · 3 mos, Bengaluru, Karnataka, India, \- Performed research for seven performance marketing tools that received 1 Million search impressions & 3\.5k visitors in six months improving inbound consumer experience \- Executed content audit & keyword analysis for 12 broad buckets considering volume & relevance to suggest marketing strategy that improved SEO ranking & engagement \- Devised Quora response & Instagram influencer marketing strategy coordinating with Agency

Marketing Trainee at ProEx Advisors, Jun 2019 \- Jun 2020 · 1 yr 1 mo, Ahmedabad, Gujarat, India, Implemented digital & content marketing strategy of 10 clients in Tech, FMCG, Energy, IT, etc\. Optimized digital marketing of a renewable energy firm, leading to 1\.25X boost in lead generation, 250% growth in reach and 135% increase in social media engagement in 6 months Drove digital strategy of a key IT firm leading to 26% improvement in website visits & 42% increase in demo bookings through Google Ads & SEO content like Blogs, Articles, Backlinks, etc

Team Leader at AIESEC in Ahmedabad, Mar 2015 \- Aug 2016 · 1 yr 6 mos, Member of the World’s largest youth\-run organization\. Vice President of a 6 week\-long Project Namaste 4\.0 involving 30\+ interns from 15 countries performing Case Studies on Sustainable Development Goals\. Team Leader for program facilitating local students for internships abroad\.

## Education

PGDM\-C, Strategic Marketing and Communications, MICA \| The School of Ideas

Bachelor of Technology \(B\.Tech\.\), Civil Engineering, Pandit Deendayal Energy University

[View the original profile](https://tal.club/meet/madhav-joshi-1)

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