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MADHAN KUMAR SHANMUGAVEL

Senior Analyst | Telecom Mediation & Interconnect Specialist | Nokia Eventlink 7 · CSG Interconnect v11 · Unix · AWS | EX-TCS

Greater Coimbatore Area

5+ years of work experience

Accenture
May 20264 mosPresent

Coimbatore, Tamil Nadu, India

Tata Consultancy Services
Oct 20214 yrs 8 mosMay 2026

Chennai, Tamil Nadu, India

4+ years in telecom mediation and interconnect billing, working extensively on Nokia Eventlink 7 and CSG Interconnect v11. •Automated repetitive manual workflows through Unix shell scripting, improving team efficiency and reducing errors •Designed monitoring solutions that proactively identified system anomalies before they impacted operations •Built and maintained Oracle SQL queries for data validation, reconciliation, and reporting •Managed production incidents end-to-end — from detection through root cause analysis and permanent fixes •Supported AWS-based telecom infrastructure ensuring scalability and system reliability •Collaborated across teams using Jira to manage and resolve application issues efficiently

MADHAN’s AI Stack

claude code
claude code
gemini
gemini
github copilot
github copilot
ChatGPT
ChatGPT
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ChatGPT Images
Microsoft Copilot
Microsoft Copilot

Education

Adithya Institute of Technology

Bachelor of Technology - BTech, Information Technology

Adithya Institute of Technology

20174 yrs2021

Primary to Higher Secondary

Sri Krishnaa Matric higher secondary School

200215 yrs2017

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Headline

Senior Analyst | Telecom Mediation & Interconnect Specialist | Nokia Eventlink 7 · CSG Interconnect v11 · Unix · AWS | EX-TCS

About

Telecom Application Engineer with 4+ years at Tata Consultancy Services, specializing in mediation and interconnect systems for large-scale telecom carriers. Deep hands-on expertise in Nokia Eventlink 7 and CSG Interconnect v11 — two of the most widely deployed platforms in global telecom operations. My core work spans CDR processing, interconnect billing, workflow automation, and production incident management. What I bring to every role: — Shell scripting automation that eliminates manual bottlenecks — Oracle SQL Plus for data validation and operational reporting — Unix/Linux system administration in production environments — AWS cloud services for scalable infrastructure support — Proactive monitoring solutions that reduce MTTD and protect SLAs

Location

Greater Coimbatore Area

AI stack

claude code

gemini

github copilot

ChatGPT

ChatGPT Images

Microsoft Copilot

Work experience

Senior Analyst at Accenture, May 2026 - Present · 4 mos, Coimbatore, Tamil Nadu, India

System Engineer at Tata Consultancy Services, Oct 2021 - May 2026 · 4 yrs 8 mos, Chennai, Tamil Nadu, India, 4+ years in telecom mediation and interconnect billing, working extensively on Nokia Eventlink 7 and CSG Interconnect v11. •Automated repetitive manual workflows through Unix shell scripting, improving team efficiency and reducing errors •Designed monitoring solutions that proactively identified system anomalies before they impacted operations •Built and maintained Oracle SQL queries for data validation, reconciliation, and reporting •Managed production incidents end-to-end — from detection through root cause analysis and permanent fixes •Supported AWS-based telecom infrastructure ensuring scalability and system reliability •Collaborated across teams using Jira to manage and resolve application issues efficiently

Education

Bachelor of Technology - BTech, Information Technology, Adithya Institute of Technology

Primary to Higher Secondary, Sri Krishnaa Matric higher secondary School

MADHAN KUMAR SHANMUGAVEL - Senior Analyst in Greater Coimbatore Area | Tal