Madan Kumar
Product Specialist Payment & Reservation
Sweden
14+ years of work experience
Apr 20233 yrs 1 moApr 2026
Stockholm, Stockholm County, Sweden
โ๏ธ Performed end-to-end testing of the Sales Reporting System for airline financial transactions, ensuring accurate sales, payment, and revenue reporting.
โ๏ธ Validated payment integrations with Bambora, Adyen, and Amadeus Outpayce, verifying authorization, settlement, refunds, chargebacks, and end-to-end transaction processing for Visa and Mastercard.
โ๏ธ Verified batch processing and receipt files for data completeness, file format accuracy, and financial integrity; investigated and resolved reconciliation discrepancies in collaboration with cross-functional teams.
โ๏ธ Configured and validated Sales Offices, payment methods, and route/region-based tax rules within the Sales Reporting System to ensure compliance with business and regulatory requirements.
โ๏ธ Executed functional and integration testing for multiple payment methods, including Credit/Debit Cards, Digital Wallets, Net Banking, EMI, Split Payments, Gift Cards, Vouchers, and Promotional Coupons, covering online, offline, agency, and airport payment scenarios.
โ๏ธ Validated financial data across ticketing, payment, and reporting systems, ensuring accurate reconciliation of revenue, taxes, payments, vouchers, and gift card transactions.
โ๏ธ Developed and executed SQL queries to validate backend data, ensuring data consistency throughout the complete transaction lifecycle from booking to payment and sales reporting.
โ๏ธ Performed comprehensive User Acceptance Testing (UAT) for complex financial reporting and payment workflows, identifying, tracking, and resolving defects using JIRA.
โ๏ธ Collaborated with business analysts, developers, and payment stakeholders to analyze defects, validate fixes, and ensure high-quality releases for airline sales reporting applications.
โ๏ธ Ensured accuracy and compliance of financial reporting by validating transaction data, payment reconciliation, taxation, and reporting outputs across integrated airline systems.
Oct 20211 yr 6 mosMar 2023
Bengaluru, Karnataka, India
โ๏ธ Executed end-to-end testing of Airline NDC 17.2 & 21.3 APIs โ Shopping, Booking, Ticketing, and Servicing flows; validated Offer, Order, Seat Availability, Baggage, Ancillary, and Payment functionalities as per IATA NDC standards.
โ๏ธ Validated complete Order lifecycle: Create Order, Retrieve Order, Change Order, Cancel Order, and Refund flows.
โ๏ธ Tested XML/JSON request-response structures using SOAP UI performed integration testing between airline systems, payment gateways, and third-party vendors. โข Payment Testing: Credit/Debit cards.
โ๏ธ Validated airline-specific payment scenarios: booking with payment + ticket issuance, PNR-not-generated failures and currency conversion, payment gateway switching/fallback, fraud detection, and declined transaction handling.
โ๏ธ Conducted regression, smoke, functional, and UAT testing for airline releases; logged and retested defects in JIRA/ALM; coordinated with developers, BAs, and airline partners for timely resolution.
โ๏ธ Designed Test Strategy, Test Plans, and maintained test case repositor
Oct 20182 yrsSep 2020
Dubai, United Arab Emirates
โ๏ธFormulate & document test strategy, approach and detailed business testing plan
for project and also identify potential risks around testing working with Cross functional teams.
โ๏ธUnderstand existing business testing best practices and work with project team to
implement guidelines
โ๏ธUsing Confluence, project teams to understand product documentation, draw
process flow diagrams and technical architecture documents.
โ๏ธPrepare detailed test plan for business testing on the project, using existing test
plan template with team.
โ๏ธWork with team to validate business testing scope, coverage, traceability with
requirements.
โ๏ธWork with team to plan for various aspects related to testing End to End testing,
testing environments, testing scope, test management, data management etc.
โ๏ธMaintaining Test respository in the Test Rail and HP ALM.
โ๏ธParticipate in the scrum meeting of the project and send daily status report.
โ๏ธPrepared test cases based on project requirements, executed designed test cases.
โ๏ธInvolved in Functional Testing, Regression Testing, Smoke Testing, Compatibility Testing, Accessibility Testing, API testing using Postman, Web Testing, Mobile Testing.
โ๏ธPrepared Test Summary Report, Defect Summary Report and Regression Document.
โ๏ธWork closely with teams to get a thorough understanding of project objectives.
โ๏ธWork with team to review quality, accuracy and applicability of test scripts.
โ๏ธManage UAT by setting daily testing goals, running meetings on testing
progress,defect triage, collaborate with team to get defects resolved.
โ๏ธSend daily UAT status information and other relevant communication as part of
UAT.
โ๏ธOn UAT closure, get signoff from the management.
Oct 20135 yrsSep 2018
Bengaluru, Karnataka, India
โ๏ธAnalysing Business Requirements.
โ๏ธAnalyse and Execute the in house products to ensure that the functions of the system under testing functional requirements.
โ๏ธIdentifying Test Scenarios in Fares Modules
โ๏ธExecuting Scenarios on RES and Ticketing
โ๏ธExecuting different scenarios on INV,DCS and ARD
โ๏ธPerform Integration Test, Functional Test, Regression Test,System Test, UAT,
BPT/BATTesting
โ๏ธIdentifying Test data based on Change Requests
โ๏ธReviews and report and track defects.
โ๏ธTrack and report testing results.
โ๏ธInteracting with Clients to understand on the CRโs
โ๏ธHandling the team and guiding them.
โ๏ธWeekly team meeting with Offshore and onsite.
โ๏ธReporting to Manager on Daily basis/Weekly Basis
Jun 20103 yrs 4 mosSep 2013
Bengaluru, Karnataka, India
โ๏ธPerformed Functional Testing and regression testing for different releases.
โ๏ธUsed SQL Queries while conducting Database Testing.
โ๏ธPerformed Web services testing using WCF Client and SOAP UI.
โ๏ธResponsible for all launch-related activities for testing.
โ๏ธInvolved in planning meetings, review meetings
Madanโs AI Stack
Education
Bachelor's degree, Information Technology
Kuvempu University, Shankaraghatta, Shimoga
20062 yrs2008
๐๐ข๐ ๐ก๐๐ซ ๐๐๐ญ๐ข๐จ๐ง๐๐ฅ ๐๐ข๐ฉ๐ฅ๐จ๐ฆ๐, ๐๐จ๐ฆ๐ฉ๐ฎ๐ญ๐๐ซ ๐๐จ๐๐ญ๐ฐ๐๐ซ๐ ๐๐ง๐ ๐ข๐ง๐๐๐ซ๐ข๐ง๐
๐๐๐๐๐๐๐ ๐๐ง๐ญ๐๐ซ๐ง๐๐ญ๐ข๐จ๐ง๐๐ฅ
20002 yrs2002
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