Senior Security Engineer @ Microsoft | Agentic Support Engineering, Agentic AI Systems for Enterprise Security, Data Loss Prevention, Information Protection, Identity, Customer Experience

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India



Bachelor of Technology - BTech, Information Technology
Mepco Schlenk Engineering College
High School Diploma
Holy Cross Anglo Indian Higher Secondary School
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With over 16 years of experience in enterprise software delivery and product engineering, I currently work as a Senior Security Engineer at Microsoft. My focus is on creating AI-powered solutions leveraging Azure AI and Generative AI to streamline enterprise operations, reduce manual intervention, and automate critical processes. My role involves managing Tier-4 global product escalations in Purview, performing deep root cause analyses, and implementing scalable, permanent fixes to enhance product reliability. As a trusted AI advisor, I collaborate with enterprise customers, guiding solution design and enabling AI-driven transformations. I advocate for customer needs up to the CISO level, influencing product roadmaps and driving enterprise-scale AI onboarding and enablement. My expertise lies in Artificial Intelligence (AI), Generative AI, and the design and implementation of innovative technologies to solve complex challenges.
Bengaluru
antigravity
opencode
Senior Security Engineer at Microsoft, May 2021 - Present · 5 yrs 4 mos, Bengaluru, Karnataka, India, Building an AI-powered agentic solution using Azure AI and GenAI to autonomously detect, triage and resolve enterprise escalations — targeting 40%+ reduction in manual intervention. Own Tier-4 product escalations globally for Purview — Incident Commander on a 24x7 distributed engineering team; deep root cause analysis and permanent product fixes at scale. Serve as trusted AI advisor to enterprise customers globally — owning end-to-end customer experience from solution design through critical escalation resolution across customer environments. Champion voice of customer up to CISO level — influencing product roadmap and driving AI adoption, onboarding and enablement at enterprise scale. Recognised as Microsoft Purview Global Mentor and Engineering SME — mentoring engineers across MEA and APJ regions.
Technical Test Lead at Infosys, May 2013 - May 2021 · 8 yrs 1 mo, Bengaluru, Karnataka, India, Spearheaded cloud migration testing for enterprise applications moving from on-premise to Google Cloud, Azure, and AWS — ensuring zero-defect transitions for Fortune 500 clients in FinTech and Insurance. Architected end-to-end test automation frameworks for cloud-native applications — reducing regression cycle time by 40% and accelerating cloud adoption timelines. Led pre-sales technical engagements — contributed to solution design, effort estimation, and client presentations that directly supported deal closures. Managed a cross-functional team of 14 engineers across cloud testing, API automation, and enterprise delivery — consistently delivering on time with zero critical defects. Drove REST/SOAP API automation strategies for cloud-based SOA platforms on Azure and AWS — improving release velocity and engineering confidence. Partnered with product and engineering teams to translate enterprise customer requirements into scalable cloud architecture and test strategies. Mentored engineers on cloud testing best practices, Python automation, and structured problem-solving — building a high-performing delivery team.
Programming Analyst at Cognizant, Nov 2009 - May 2013 · 3 yrs 7 mos, Bengaluru, Karnataka, India, Delivered end-to-end API testing — both manual and automation — across REST and SOAP interfaces for enterprise applications serving global clients. Designed and executed functional, regression, and integration test suites for complex API workflows — ensuring reliable delivery across multi-tier enterprise architectures. Collaborated closely with cross-functional delivery teams — bridging development, QA, and business stakeholders to ensure on-time, quality releases. Built strong foundations in enterprise software delivery — contributing to full SDLC cycles from requirements analysis through production deployment across multiple client domains.
Bachelor of Technology - BTech, Information Technology, Mepco Schlenk Engineering College
High School Diploma, Holy Cross Anglo Indian Higher Secondary School