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Maahir Patel

Founder & CEO at QVES

Ahmedabad

5+ years of work experience

- NowPresent

Jan 20233 yrs 5 mosMay 2026

Scaled operations from 6 to 40+ U.S. dental practice clients over the course of my tenure — steadily growing the portfolio while maintaining quality and turnaround standards throughout. Led a team of 10 insurance verification specialists processing 300-450 full verifications per day, with short-form verifications reaching 600-700 daily during peak periods. Drove team accuracy to 98%+ by designing a two-layer QA system: attaching supporting fax documentation to every verification and requiring a full secondary review by a second specialist before submission. Introduced AI-assisted error detection tools to the team — training all 10 specialists personally on adoption — cutting average verification turnaround time from 30 minutes to 15 minutes, a 50% efficiency gain. Personally trained every specialist on the team, sharing workflows, payer-specific tips, and accuracy techniques; the impact was lasting enough that the company promoted an internal team member as the next manager rather than hiring externally. Served as primary escalation point for complex eligibility discrepancies, payer disputes, and client concerns across all 40+ practices, resolving issues with minimal disruption to practice operations. Built and maintained strong client relationships through proactive communication and rapid issue resolution, supporting client retention across a growing portfolio of dental organizations. Collaborated with internal departments to triage and fulfill high-priority verification requests during peak periods without compromising accuracy or turnaround benchmarks.
IGS
Jan 20212 yrs 1 moJan 2023

Performed detailed insurance eligibility verification and benefits analysis for multiple U.S. dental practice clients, covering frequencies, limitations, waiting periods, annual maximums, and deductibles. Obtained prior authorizations and managed direct communication with insurance carriers to resolve coverage issues efficiently. Investigated and resolved complex insurance discrepancies, reducing the volume of claim denials attributable to benefits verification errors. Supported treatment planning for dental offices by providing accurate, timely insurance coverage summaries that informed clinical and financial decisions. Contributed to workflow improvement initiatives that enhanced team efficiency and reduced average verification completion time. Maintained strict documentation accuracy and compliance standards across all client accounts.

Education

The Open University

Bachelor of Commerce

The Open University

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Headline

Founder & CEO at QVES

About

After 7+ years in dental RCM, I've helped scale insurance verification operations from 6 to 40+ U.S. dental practices processing 300-450 verifications daily at 98%+ accuracy. I founded QVES to bring that same precision to practices and DSOs losing revenue to denials, slow AR, and verification gaps. We provide end-to-end RCM insurance verification, eligibility checks, claims submission, AR follow-up, denial management, and patient scheduling delivered by a dedicated team at the cost of a single in-house hire. Built for practices that want predictable cash flow and smoother operations without adding headcount.

Location

Ahmedabad

Work experience

Founder & CEO at QVES

Operations Manager at Vendant, Jan 2023 - May 2026 · 3 yrs 5 mos, Scaled operations from 6 to 40+ U.S. dental practice clients over the course of my tenure — steadily growing the portfolio while maintaining quality and turnaround standards throughout. Led a team of 10 insurance verification specialists processing 300-450 full verifications per day, with short-form verifications reaching 600-700 daily during peak periods. Drove team accuracy to 98%+ by designing a two-layer QA system: attaching supporting fax documentation to every verification and requiring a full secondary review by a second specialist before submission. Introduced AI-assisted error detection tools to the team — training all 10 specialists personally on adoption — cutting average verification turnaround time from 30 minutes to 15 minutes, a 50% efficiency gain. Personally trained every specialist on the team, sharing workflows, payer-specific tips, and accuracy techniques; the impact was lasting enough that the company promoted an internal team member as the next manager rather than hiring externally. Served as primary escalation point for complex eligibility discrepancies, payer disputes, and client concerns across all 40+ practices, resolving issues with minimal disruption to practice operations. Built and maintained strong client relationships through proactive communication and rapid issue resolution, supporting client retention across a growing portfolio of dental organizations. Collaborated with internal departments to triage and fulfill high-priority verification requests during peak periods without compromising accuracy or turnaround benchmarks.

Insurance Verification Specialist at IGS, Jan 2021 - Jan 2023 · 2 yrs 1 mo, Performed detailed insurance eligibility verification and benefits analysis for multiple U.S. dental practice clients, covering frequencies, limitations, waiting periods, annual maximums, and deductibles. Obtained prior authorizations and managed direct communication with insurance carriers to resolve coverage issues efficiently. Investigated and resolved complex insurance discrepancies, reducing the volume of claim denials attributable to benefits verification errors. Supported treatment planning for dental offices by providing accurate, timely insurance coverage summaries that informed clinical and financial decisions. Contributed to workflow improvement initiatives that enhanced team efficiency and reduced average verification completion time. Maintained strict documentation accuracy and compliance standards across all client accounts.

Education

Bachelor of Commerce, The Open University