---
title: "M S Khan - Team Lead - Dept. Of Client Relationship & Management. in India | Tal"
description: "Meet M S Khan, Client Success & Strategic Operations Leader | CRM, Project Management & High-Trust Client Relationships | Building High-Performance Teams and Scalable Systems based in India. AI stack includes claude code, gemini, and github copilot."
image: "https://tal.club/meet/m-s-khan/share-image"
---

# M S Khan on Tal

## Headline

Client Success & Strategic Operations Leader \| CRM, Project Management & High\-Trust Client Relationships \| Building High\-Performance Teams and Scalable Systems

## About

\.\.

## Location

India

## AI stack

claude code

gemini

github copilot

grok

meta

openai

## Work experience

Team Lead \- Dept\. Of Client Relationship & Management\. at Hello Mentor, Dec 2023 \- Present · 2 yrs 10 mos, Bengaluru, Karnataka, India, • Led a diverse team of over 70 members in customer\-facing operations and client relationship management\. • Ensured structured delivery and service consistency across multiple client engagements\. • Fostered a collaborative environment to enhance team performance and client satisfaction\.

Assistant Team Lead \- Dept\.of Client Relationship & Management\. at Hello Mentor, Apr 2022 \- Dec 2023 · 1 yr 9 mos, Bengaluru, Karnataka, India, • Supported customer success operations by implementing structured engagement processes and service workflows\. • Introduced feedback collection methods to identify customer pain points and enhance service delivery quality\. • Contributed to onboarding content and training materials for consistent customer enablement\.

Business Development Executive at Hello Mentor, Aug 2021 \- Mar 2022 · 8 mos, Bengaluru, Karnataka, India

Marketing Executive at Presenova Management Solutions LLP, Feb 2020 \- Dec 2020 · 11 mos, Bengaluru, Karnataka, India

Content Marketing, SEO and Digital Marketing at GetMyUni, Jun 2019 \- Aug 2019 · 3 mos, Bangalore, It has been a wonderful experience in GET MY UNI Educational Services Pvt\. ltd\., working as an intern in the domain of Content Marketing and Digital Marketing with the great Team I have ever met\. This internship helped in learning and improving many aspects that inturn will lead in enhancing the knowledge of an individual as well\.

## Education

Master of Business Administration \- MBA, Marketing & Finance \(Both Major\), Presidency University, Bangalore

Bachelor of Business Administration \- BBA, Finance, bangalore university

[View the original profile](https://tal.club/meet/m-s-khan)

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