Headline

Experienced IT Professional | Agile Product Owner | Business Analyst | Expert in US Mortgage, Retail Banking, & Risk Management | Data Engineering & AWS Certified | Driving Business Growth & Delivering Seamless Solutions

About

I am an accomplished IT professional with over 12 years of experience in Agile Product Ownership, Business Analysis, and Strategic Planning across diverse sectors including US Mortgage, Retail Banking, and Risk Management. With expertise in managing product backlogs, defining requirements, and streamlining business processes, I excel at delivering solutions that align business objectives with technical execution. As a Lead Consultant at HCL Technologies, I drive the creation and ownership of sprint backlogs, facilitate collaboration, and ensure that functional-technical solutions meet client needs. My role involves constant communication with stakeholders and cross-functional teams to prioritize tasks, manage product roadmaps, and ensure the timely delivery of project milestones. My technical proficiency includes tools like JIRA, Confluence, SQL, Tableau, AWS, and experience in Machine Learning with Python & R, enabling me to analyze and design business processes, enhance product value, and provide comprehensive documentation for each project. I hold certifications in AWS Data Engineering, Scrum Product Ownership (CSPO), and Project Management, with ongoing studies in Product Management and Data Science. Whether working with large teams or as an individual contributor, I thrive in fast-paced environments and always focus on delivering exceptional value to both clients and stakeholders. Let’s connect and explore how I can help drive your organization's digital transformation and deliver meaningful results!

Location

Bengaluru

AI stack

claude code

Work experience

Lead Consultant at HCLTech, Sep 2023 - Present · 3 yrs 2 mos, Bengaluru, Karnataka, India, • Spearheading the creation and ownership of sprint backlogs, driving user story creation and estimation activities. • Facilitating backlog refinement sessions, fostering team collaboration and ensuring alignment with project objectives. • Partnering with Senior Product Manager and stakeholders to prioritize and manage the detailed product backlog. • Collaborating with technical teams to align sprint releases with the overarching product roadmap. • Driving functional-technical solution development with architects, ensuring feature requirements are met and enhancing product value. • Overseeing multiple projects as the primary point of contact for clients and users, managing requirements, updates, and feedback. • Contributing to defining product vision and aligning cross-functional teams towards shared objectives. • Utilizing Agile Scrum methodology to manage SDLC cycles, utilizing tools like JIRA and Confluence. • Ensuring project milestones are met by working closely with developers to clarify requirements and resolve any concerns. • Developing comprehensive business and technical documentation, including BRDs, FSDs, use case diagrams, and flowcharts. • Presenting completed sprint work to stakeholders, ensuring transparency and alignment.

Business Analyst at Altisource, Dec 2018 - Aug 2023 · 4 yrs 9 mos, Bengaluru, Karnataka, India, • Analyzed and designed business processes, implementing process improvement strategies to optimize data flows. • Assessed KPIs and performance metrics, identifying areas for optimization and implementing necessary changes. • Configured backend rules and SQL queries to support system configurations and business needs. • Collaborated with Architectural and Engineering teams to define epics and user stories for system development. • Owned the customer issue resolution process, ensuring timely triage, assignment, and successful resolution. • Applied Agile practices, including user stories, sprint planning, and scoping, using JIRA and Confluence. • Managed data lineage and oversaw the migration of financial data, ensuring accurate mapping from source to destination. • Elicited and gathered requirements through targeted techniques, ensuring comprehensive and accurate documentation. • Utilized top-down and bottom-up approaches to extract and document business rules, enhancing understanding through VISIO diagrams.

Senior Associate at Altisource, Mar 2015 - Dec 2018 · 3 yrs 10 mos, Greater Bengaluru Area, • Investigated and resolved production support cases, ensuring efficient closure coordination and documentation accuracy. • Prioritized and addressed critical issues in the backlog, resolving high-priority problems impacting product performance and security. • Contributed to troubleshooting and analyzing failures, identifying and addressing issues impacting product quality. • Produced process documentation (SOPs, Process Manuals) and provided training to new team members as a subject matter expert. • Ensured high-quality document standards through rigorous internal quality checks, meeting SLA targets.

Group Lead at Einfach Solutions, Jul 2014 - Mar 2015 · 9 mos, Bangalore, Worked as a Group Lead in US Mortgage industry with Einfach Solutions (Bangalore). (Reporting, Quality Analyzing & Team Handling). Worked as an Analyst in US Mortgage industry with Einfach Solutions (Bangalore).(Closing, Vendor Management & Title) Worked as a Group Lead in US Mortgage industry with Einfach Solutions (Bangalore). Project: Broker Price Opinion Role: Reports/ MS Excel,Quality Analyzing & Team Handling.

Analyst at Einfach Solutions, Feb 2013 - Jun 2014 · 1 yr 5 mos, Bengaluru, Karnataka, India, Worked in Closing as a scheduler to schedule the files and complete in on time as clients required. Analyze all closing take places & create a report on daily basis. Creating all kind of reports on daily, weekly & MTD reports with MS Excel. SLA Compliance: To ensure regular and stringent quality processing, high level of compliance of accuracy guidelines Knowledge of Lookup, Macros, Pivot tables, Conditional formatting, Reports, Validation, Forms, Hyperlinks in and out of the excel workbook, sharing the excel workbook over the network server, exporting and importing data from various data sources and other functions of Ms Excel and VBA Working on projects through MS Excel, VBA, SQL Server and getting requirements’ from on-shore team

Education

Bachelor of Engineering (B.E.), Information Technology, Dr.C.V.Raman University

Tagore Matriculation Higher Secondary School,Deviyakurichi