---
title: "Lovely Priyanka Kujur - Identity Access Management in Delhi | Tal"
description: "Meet Lovely Priyanka Kujur, Identity & Access Management (IAM) Administrator at Kyndryl | SailPoint | Okta | RBAC | Identity Governance | 6+ Years | Open to Relocation based in Delhi."
image: "https://tal.club/meet/lovely-priyanka/share-image"
---

# Lovely Priyanka Kujur on Tal

## Headline

Identity & Access Management \(IAM\) Administrator at Kyndryl \| SailPoint \| Okta \| RBAC \| Identity Governance \| 6\+ Years \| Open to Relocation

## About

I am an Identity and Access Management \(IAM\) professional with 6 years of experience in IT support and identity security\. I specialize in user lifecycle management, access provisioning and deprovisioning, role\-based access control \(RBAC\), identity governance, and access reviews\. I have hands\-on experience working with SailPoint and Okta, ensuring secure and compliant access to enterprise applications while following organizational security policies\. Throughout my career, I have supported onboarding, offboarding, password management, privileged access requests, and user access modifications with a strong focus on security, accuracy, and customer satisfaction\. In addition to my technical expertise, I have been recognized with the DWS Exemplar Award 2025 and have completed T3 Facilitation Skills Training, reflecting my commitment to continuous learning, collaboration, and leadership\. I am passionate about identity security, process improvement, and delivering efficient IAM solutions that enhance business operations while reducing security risks\. I am currently seeking new opportunities where I can contribute my expertise, grow professionally, and make a meaningful impact within a dynamic organization\.

## Location

Delhi

## Work experience

Identity Access Management at Kyndryl, Mar 2025 \- Apr 2026 · 1 yr 2 mos, Gurugram, Haryana, India · Hybrid, \* Managed the end\-to\-end identity lifecycle, including user onboarding, offboarding, transfers, and access modifications\. \* Created, modified, and deprovisioned user accounts in Active Directory and Microsoft Entra ID \(Azure AD\) in accordance with organizational policies\. \* Provisioned and managed user identities and access rights using SailPoint, Okta, Active Directory, and Microsoft Entra ID\. \* Processed access requests and approvals through ServiceNow, ensuring compliance with SLAs and security policies\. \* Provisioned and managed user access for enterprise applications, including IBM Lotus Notes and Oracle, based on role\-based access control \(RBAC\) requirements\. \* Supported Privileged Access Management \(PAM\) activities using CyberArk, including privileged account administration and access management\. \* Performed password resets, account unlocks, identity verification, and user account maintenance while adhering to security best practices\. \* Collaborated with security teams, application owners, and business stakeholders to enforce least\-privilege access and resolve identity and access\-related issues\. \* Delivered timely resolution of IAM requests while maintaining high service quality and compliance with organizational security standards

Senior Technical Analyst at Kyndryl, Sep 2021 \- Mar 2025 · 3 yrs 7 mos, Gurugram, Haryana, India · Hybrid

Technical Support Analyst at IBM, Dec 2019 \- Sep 2021 · 1 yr 10 mos, Gurugram, Haryana, India, \* Provided remote technical support for hardware, software, operating systems, and network\-related issues\. \* Diagnosed and resolved desktop, laptop, printer, and peripheral device issues using structured troubleshooting techniques\. \* Investigated and resolved application and software incidents through root cause analysis and configuration changes\. \* Assisted users via phone, email, and remote support tools, ensuring timely issue resolution\. \* Escalated complex incidents to appropriate support teams and monitored tickets through to closure\. \* Maintained accurate incident records and documentation using ITSM/ticketing tools\. \* Created and updated knowledge base articles to improve operational efficiency and support processes\. \* Delivered high\-quality customer service by meeting SLAs and ensuring a positive end\-user experience\.

Reservations Sales Agent at Praxis Services Pvt\. Ltd\., Aug 2017 \- Apr 2018 · 9 mos, Gurugram, Haryana, India, \* Managed hotel reservations and booking inquiries through phone and email, ensuring a seamless customer experience\. \* Processed new bookings, modifications, cancellations, and special requests with accuracy and efficiency\. \* Assisted guests by providing information on room availability, rates, promotions, and hotel policies\. \* Resolved customer inquiries and booking\-related issues while maintaining high service quality and customer satisfaction\. \* Coordinated with internal teams to ensure timely confirmation of reservations and smooth guest check\-ins\. \* Maintained accurate reservation records and adhered to company standards and service procedures\. \* Identified opportunities to upsell room upgrades and additional services to enhance the guest experience\.

## Education

Bachelor of Computer Science, Don Bosco Technical Institute Okla

Seventh Day Adventist Inter college Rookee

[View the original profile](https://tal.club/meet/lovely-priyanka)

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