Product Manager | Platform Products, Automation & Operational Systems | AI-driven Workflows

Bengaluru

Bengaluru

Bengaluru, Karnataka, India

Bangalore india





Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
Rajasthan Technical University, Kota
Join Lokesh and 10k+ other professionals on
Tal is the app where bosses meet engineers & builders directly, without middlemen
Download Tal BossProduct Manager | Platform Products, Automation & Operational Systems | AI-driven Workflows
Product Manager with 8+ years of experience building enterprise B2B SaaS platforms focused on safety systems, operational automation, and emerging AI-driven workflows. Experienced in converting complex operational problems into scalable product systems that improve efficiency, reliability, and decision-making.
Greater Bengaluru Area
claude
dalle
metaai
mistral
Product Manager at MoveInSync, Apr 2024 - Oct 2025 · 1 yr 7 mos, Bengaluru, • Led product strategy and execution for the MoveInSync ONE enterprise commute platform, improving operational efficiency, cost control, and scalable enterprise adoption. • Designed and scaled omnichannel communication workflows across IVR, VOIP, WhatsApp, and SMS to improve safety team reachability and reduce driver support load through automation. • Built a defect management and issue tracking system to identify recurring product issues, improve cross-team ownership, and strengthen enterprise client retention. • Developed integrations between CRM and telephony platforms to streamline operations workflows and accelerate issue resolution. • Led vendor evaluation, RFP processes, and governance for telephony and messaging platforms to support scalable and reliable communication infrastructure. • Designed driver safety workflows including fatigue detection and automated background verification processes to improve operational safety and reduce manual dependencies. • Explored AI-driven customer support capabilities by prototyping voice bot workflows and evaluating driver monitoring and safety technology integrations.
Associate Product Manager at MoveInSync, Apr 2022 - Mar 2024 · 2 yrs, Bengaluru, • Took ownership of fleet and driver safety features, helping scale the platform to support large enterprise operations. • Launched improved ride and safety monitoring workflows that reduced manual work for support teams and made issue handling faster. • Introduced self-service safety workflows that removed repetitive requests and reduced the need for support team escalation. • Worked with engineering and QA teams to plan, build, test, and launch new fleet and safety features used by enterprise clients.
Program Manager at MoveInSync, Jan 2022 - Jun 2022 · 6 mos, Bengaluru, Karnataka, India
Project Engineer at Teleindia Networks Pvt Ltd, Feb 2016 - Jul 2016 · 6 mos, Bangalore india, I was working for Alcatel Lucent on Vendor contract as Project Engineer for Airtel 4G Project. Worked for installing the new technology hardware implantation service on their network site at Jharkhand, Odhisha, Rajasthan, Delhi & Punjab. Responsible for Quality assurance, project report submission and make the network live through new technology.
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, Rajasthan Technical University, Kota