Headline

Customer Support Executive in CeaseFire Industries Pvt ltd

About

Promising competent professional with nearly 6.5years of experience in Back office operations,process management,Client servicing and people Expertise in leading & Managing financial operations.Worked as a supervisior for 5years in Masil Scientific products processing bill Invoices & Supplying materials to Research purpose Biocon & Anthem bio Science projects,later on Moved as Customer Support Executive in CeaseFire Industries Pvt Ltd with 1 year Assigning the plans to team members to Installation of Fire Extinguishers to the Customers Uploading an Installation reports in DIMS on time.Completing Daily tasks an reviewing PPT persons if any issues may occured in customer location.Looking into the PPT persons Expenses sheet forwarding to Head office weekly for further Expenses Occured during Work.

Location

Bengaluru

AI stack

gemini

openai

Work experience

Quality Supervisor at Masil Scientific Products, Feb 2024 - Present · 2 yrs 8 mos, Assigned daily Installation tasks to field technicians for Fire Extinguisher setup at Customer locations. Coordination with logistics and service teams for smooth end-to-end operations. Tracked installation status and ensured completion within TAT timelines. Maintained and updated installation reports in DIMS software. Handled customer quiries and resolved service-related issue efficiently. Verified Team expenses reports and communicated discrepancies with finance teams. Provided administrative support including Email handling and Documentation.

Team Supervisor at Masil Scientific Products, Jan 2024 - Present · 2 yrs 9 mos, Greater Bengaluru Area, Billing, Invoicing, Dispatching Finished Lab Equipments on time..

Customer Support Executive at Ceasefire Industries Pvt Ltd., Sep 2022 - Nov 2023 · 1 yr 3 mos, Bengaluru, Karnataka, India, As A Customer supprt executive Assigning an plans for an Team Members, for an Installing an Fire Extinguishers to Customer Location as per Plan, (or) Customer needs,Uploading an Installation Reports in Software on time,Looking up an Expenses Sheet of Team Members to Getting an Funds for Further installation Plans...

Back end operations at Ceasefire Industries Pvt Ltd., Sep 2022 - Nov 2023 · 1 yr 3 mos, Bangalore Urban, Karnataka, India, customer support executive

Customer Support Executive at Ceasefire Industries Pvt Ltd., Sep 2022 - Nov 2023 · 1 yr 3 mos, Bangalore Urban, Karnataka, India, Customer Support Executive in Operations-Assigning plans to PPT workers to Complete Installation End 2 End..

Senior Supervisor at Masil Scientific Products, Jan 2020 - Jan 2022 · 2 yrs 1 mo, Bangalore Urban, Karnataka, India, senior Supervisor

Production supervisior at Masil Scientific Products, Jun 2016 - Jan 2020 · 3 yrs 8 mos, Bangalore Urban, Karnataka, India, As a Production Supervisior an QC of Production on time manufacturing the Materials on Time an Supplying on time to the Customers on Time...Billing an Invoices an Tracking the Bill Payments an Tackling an Customers....

Education

Bachelor of Commerce - BCom, Accounting, bangalore university

Bachelor of Commerce - BCom, Accounting, bangalore university