Headline

Manual QA | AI Product Management | 0→1 Delivery | LLM/RAG • Agentic Workflows | IIM Indore

About

Product-minded builder with 5 years shipping AI-powered tools and leading products end-to-end across Insurtech (BFSI) and EdTech SaaS. I took a RAG/NLP chatbot from 0→1 concept to production across 40+ US school districts, partnering daily with clients, developers, and stakeholders to align scope and ship on time. More recently, I independently designed and shipped an LLM-powered automation agent (Claude API + MCP, integrated with Jira and Confluence) that cut a core QA workflow from 2-3 hours down to under 20 minutes per story roughly 85% faster — and got it adopted company-wide, with human in the loop approval gates built in for trust and control. PG in Product Management from IIM Indore. Currently exploring AI PM, APM, and Product Analyst roles where I can ship smarter products faster. 📩 Open to conversations — reach me at lohitlakkumane1998@gmail.com

Location

Bengaluru

AI stack

anthropic apis

claude code

claude

cursor

gemini

glama

Work experience

Quality Analyst at Sapiens, Apr 2025 - Present · 1 yr 6 mos, Bengaluru, Karnataka, India, • Independently conceived, designed, and shipped an AI/LLM-powered automation agent integrating Jira and Confluence via MCP, cutting test-case authoring from 2 to 3 hours down to under 20 minutes per story (approximately 85% faster). Rolled the agent out company-wide and trained the wider QA team to adopt it as the new standard, with human-in-the-loop approval gates built in for trust and control. • Partnered cross-functionally with engineering and business stakeholders to translate requirements into structured test cases, owning the requirement-to-closure lifecycle and driving defect resolution in JIRA. • Validated business-critical workflows spanning policy lifecycle, CRM, and reporting modules on a regulated BFSI platform, safeguarding role-based access and data integrity. • Led a 5-person team as a delivery owner, prioritizing workload by business criticality and driving cross-functional alignment with engineering and management to ensure on-time delivery. • Directed quality checks, including deduplication and validation of policy, client, and premium data, during enterprise client data migration and onboarding. • Mentored junior team members, led knowledge-transfer sessions for new joiners, and owned client-facing demos and prototype walkthroughs.

Total Quality Management Engineer - 1 at K12 Insight, Aug 2021 - Feb 2025 · 3 yrs 7 mos, Mumbai, Maharashtra, India, • Owned 0-to-1 delivery of a RAG/NLP conversational chatbot for student and parent query resolution, from requirement definition through validation and production rollout across 40+ US school districts. • Collaborated cross-functionally with clients, developers, and internal stakeholders throughout the product lifecycle, gathering requirements, aligning scope, and resolving issues to keep releases on track. • Applied RICE prioritization to backlog planning in Azure DevOps, directly supporting product changes that drove an 80% increase in ticket intake and a 30% lift in user engagement. • Owned test and rollout coverage for a Resource Centre integration enabling document intelligence across web pages, PDFs, and Word documents, coordinating closely with developers to validate functionality pre-launch. Managed GTM launch of SIS and Classlink integrations across 40+ US school districts, working directly with client stakeholders to translate business requirements into launch-ready test cases. • Led UI/UX quality reviews grounded in user research and ran competitor analysis to inform product and test planning.

Education

Post graduation program in Product management., Indian Institute of Management, Indore

Bachelor's degree, Engineering, MES' PILLAI HOC COLLEGE OF EDUCATION AND RESEARCH