Headline

System Engineer @ Flipkart | Computer Networking, Automation

About

Currently working as a System Engineer at Flipkart, specializing in providing real-time technical support for warehouse IT operations. Responsibilities include troubleshooting endpoint and connectivity issues, managing IT assets using Genie asset management, and configuring Windows systems with Active Directory for access control. Skilled in analyzing network connections and system logs using tools like Windows Event Viewer to facilitate root cause analysis and minimize downtime. Pursuing a Bachelor of Technology in Information Technology at Anna University Chennai, complemented by certifications in Python and AI from GUVI Geek Networks. Proficient in computer networking, service-level agreements, and automation, with a focus on delivering efficient IT infrastructure solutions. Dedicated to enabling seamless operational workflows through systematic problem-solving and technology-driven approaches.

Location

Gudiyattam

AI stack

claude code

claude

gemini

Work experience

System Engineer at Flipkart, Sep 2025 - Present · 1 yr 2 mos, Bengaluru, • Provided real-time technical support for warehouse IT operations, resolving endpoint and connectivity issues with minimal downtime through systematic troubleshooting and incident handling. • Used Windows Event Viewer, system logs, and connectivity checks to analyze issues during network connections and device failures, supporting basic event investigation and root cause analysis. • Managed and tracked warehouse IT assets including AIOs, HDDs, printers, scanners, and other endpoints using custom Google Sheets and the Genie asset management tool. • Configured and maintained Windows systems, including joining endpoints to the organization’s Active Directory domain and ensuring proper access control. • Coordinated with networking teams to enable required connectivity (APs, VLAN, PXE boot) and worked with network security teams to assist in incidents flagged by NOC, including unauthorized endpoint access. • Created basic documentation and reports for recurring issues and contributed to process improvements that helped reduce repeated incidents and resolution time. • Resolved hardware-related issues during live operations, including printer failures, scanner issues, HDD faults, and peripheral malfunctions, ensuring continuous business operations. • Automated regular operational tasks such as capturing printer meter readings for end-of-month billing and proposed automation ideas to improve label printing workflows, reducing manual effort and manpower dependency.

Software Tester at DeepThought Growth Management System, Mar 2023 - Mar 2023 · 1 mo, Hyderabad, Telangana, India

Frontend Developer at DeepThought Growth Management System, Oct 2022 - Feb 2023 · 5 mos, Remote

Education

Bachelor of Technology - BTech, Information Technology, Anna University Chennai