Headline

Catalog Management | E-Commerce Operations Specialist | PIM & DAM Expert

About

With a Master’s degree in Mathematics from the University of Madras, I specialize in E-commerce operations, Product Information Management, and SKU lifecycle management. At Cognizant, I oversee end-to-end product catalog operations for Dollar Tree and Family Dollar E-commerce projects, managing over 10,000 SKUs monthly through platforms such as Amazon Seller Central and Oracle Commerce Cloud. My work centers on data normalization, attribute mapping, and content validation, ensuring 98% data quality. I led a pilot project to scale operations by tripling team size and streamlining workflows for 12 departments. Passionate about leveraging advanced tools and systems to achieve operational excellence, I aim to continuously optimize processes for high-volume E-commerce environments.

Location

Chennai

Work experience

Senior Process Executive - Data at Cognizant, Oct 2024 - Present · 1 yr 9 mos, Chennai, Tamil Nadu, India, As a Senior Process Executive at Cognizant Technology Solutions, I managed end-to-end SKU lifecycle and product catalog operations for Dollar Tree & Family Dollar E-Commerce projects on Amazon Seller Central and Oracle Commerce Cloud (OCC), handling 10,000+ SKUs per month across PIM workflows in Salsify, Syndigo, and OCC. I led the 2024 pilot project, scaling operations from 4 to 12 associates while assuming full ownership of 38 departments — overseeing SKU movement, open listing ingestion, attribute enrichment, content validation, and live publication on the website. I performed rigorous data normalization, attribute mapping, and image-to-data validation to maintain 98% data quality, while driving a 60% reduction in Average Handle Time (AHT) through process optimization. I coordinated with vendors for data acquisition and missing asset resolution, managed bulk data ingestion into Syndigo via optimized Excel workflows, and handled complete Digital Asset Management (DAM) including Adobe Photoshop post-processing, SKU-image mapping, and high-volume asset ingestion — ensuring seamless product go-live across all assigned storefronts.

Catalog Analyst at ValleyPoint Technologies, Nov 2021 - Oct 2024 · 3 yrs, Chennai, Tamil Nadu, India, As a Catalog Analyst at Valley Point Technologies, I managed and optimized high-volume product catalogs across multiple E-Commerce platforms including Amazon Seller Central, Shopify, Magento, and Akeneo — handling 50,000+ active SKUs at peak through end-to-end SKU lifecycle management. I performed deep-dive product data research using brand websites, competitor sites, and Google to build comprehensive, SEO-optimized product listings with high-conversion descriptions generated using AI-based content tools. I led a team of 10+ members, performing task allocation, quality assurance (QA), and process improvement initiatives to ensure data consistency and attribute accuracy across all catalog operations. I managed Digital Asset Management (DAM) workflows including high-volume image editing in Adobe Photoshop — covering background removal, background addition, price tag removal, color correction, shadow effects, white balance adjustment, noise reduction, pixel-level retouching, crop & resize, and DPI/resolution adjustments — alongside assortment image creation, single image extraction, SKU-image mapping, image metadata tagging, and batch image processing to meet platform-specific quality standards and maintain brand consistency across all listings.

Catalog Analyst at Valley Point Technologies, Nov 2021 - Oct 2024 · 3 yrs, Marketplace Management: Managed end-to-end product listings and catalog health for Amazon Seller Central, Magento, and Shopify. Data Migration: Executed large-scale SKU migrations and attribute mapping within Akeneo PIM, ensuring data accuracy across thousands of product lines. Content Optimization: Leveraged AI-based tools to generate high-conversion product descriptions and performed technical SEO audits. Asset Enhancement: Enhanced digital imagery via Adobe Photoshop to meet marketplace requirements and maintain brand consistency.

Education

M.Sc, Mathematics, University of Madras

Master of Social Science, Mathematics, Government arts college