---
title: "Lezle Aroza - Process Improvement Manager in Greater Bengaluru Area | Tal"
description: "Meet Lezle Aroza, Project Delivery Management, Innovation, AI tool Use, RPA. based in Greater Bengaluru Area. AI stack includes claude code and Microsoft Copilot."
image: "https://tal.club/meet/lezle-aroza/share-image"
---

# Lezle Aroza on Tal

## Headline

Project Delivery Management, Innovation, AI tool Use, RPA\.

## About

Managed complex Project and simplified the process and delivered Revenue growth in delivery

## Location

Greater Bengaluru Area

## AI stack

claude code

Microsoft Copilot

## Work experience

Process Improvement Manager at Paychex, Aug 2025 \- Jun 2026 · 11 mos, Spearheaded enterprise\-wide Process Excellence and GCC transformation initiatives, delivering 7 high\-impact automation, RPA, and process optimization programs that generated approximately $2\.0M in annualized cost savings, improved operational efficiency by 30%\+, and unlocked 32\+ FTE productivity gains across critical business functions\.

Project Manager at Tata Consultancy Services, Jun 2023 \- Aug 2025 · 2 yrs 3 mos, Directed large\-scale Azure infrastructure support and cloud transformation programs, leading 150\+ associates across multiple delivery functions while achieving 98%\+ SLA adherence, strengthening operational governance, and ensuring seamless service delivery for global Microsoft stakeholders\.

Project Manager at Tata Consultancy Services, Aug 2022 \- May 2023 · 10 mos, Delivered advanced business analytic, KPI reporting, and operational intelligence solutions that improved service delivery effectiveness by 25% and supported data\-driven decision\-making across telecommunication operations\.

Program Management Office Lead at Tata Consultancy Services, Mar 2014 \- Aug 2022 · 8 yrs 6 mos, Established enterprise PMO governance frameworks, risk management controls, portfolio reporting, and performance review mechanisms, improving project governance compliance by 30%\+ and enabling effective executive decision\-making across multiple strategic programs\.

Information Specialist at HSBC, Oct 2007 \- Feb 2012 · 4 yrs 5 mos, Developed executive dashboards, governance scorecards, and performance reporting frameworks that enhanced operational visibility by 40%, enabling proactive decision\-making and improved service performance\.

## Education

Bachelor of Commerce

Bachelor of Commerce

[View the original profile](https://tal.club/meet/lezle-aroza)

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