Headline

Visa Coordinator/Visa consultant Customer service

Location

North Delhi

Work experience

Visa Consultant at Tourisa - Visa Consultancy & Apostille, Aug 2025 - Nov 2025 · 4 mos, Processed visa applications for US, China, and Schengen countries with accuracy and efficiency. Prepared, verified, and organized supporting documentation as per embassy guidelines. Coordinated with clients to collect required documents and resolve application discrepancies. Tracked application timelines and ensured timely submission and follow-ups. Updated customer databases and maintained application status records.

Operation officer at VFS Global, May 2022 - May 2025 · 3 yrs 1 mo, New Delhi, Delhi, India, • Acceptance of visa application directly from the client • Record and maintain all application data. • Ensure accurate and timely data entry into the system with zero errors. • Ensure all administration and logistics of passport delivery to consulate/ applicant/ logistic company etc. • Intimate the applicants about the available value added services and ensure delivery of the service options • Feedback on services provided and their overall experience at the application centre. • Process trainer for the mission

Education

The Tourism School

French language, Rk Ashram