---
title: "Lalit Nayak - Delegate acquisition specialist in Mumbai Metropolitan Region | Tal"
description: "Meet Lalit Nayak, Delegate acquisition specialist based in Mumbai Metropolitan Region."
image: "https://tal.club/meet/lalit-nayak/share-image"
---

# Lalit Nayak on Tal

## Headline

Delegate acquisition specialist

## Location

Mumbai Metropolitan Region

## Work experience

Delegate acquisition specialist at Vault Circle, Feb 2026 \- Present · 5 mos, Mumbai

Operations Executive at Concentrix, Jul 2024 \- Feb 2026 · 1 yr 8 mos, Thane, Maharashtra, India, Handling inbound calls for one of the top US banking process, with promotional shifts to a supervisor role which demands handling higher level of technical and banking problems of the customers\. Patiently handling the grievances and solving major problems for the customers was of major concern\. Alongside, maintaining the AHTS, CSATS, SSATs, was of utmost importance as well\.

Credit Card Specialist at Concentrix, Jul 2024 \- Oct 2025 · 1 yr 4 mos, Managed customer credit card accounts with accuracy and professionalism\. Handled client queries, resolved issues, and ensured high satisfaction levels\. Developed strong communication and negotiation skills through daily client interaction\. Worked with CRM tools to track customer concerns and maintain accurate records\. Built trust with clients through consistent service and follow\-ups\.

## Education

Bachelor's in Management studies, Business, Management, Marketing, and Related Support Services, University of Mumbai

High School Diploma, St\. Pius X High School

[View the original profile](https://tal.club/meet/lalit-nayak)

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