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Lakshmi Prasanna Golla

Associate software engineer|Windows administrator

Bengaluru

4+ years of work experience

Infinite Computer Solutions
Oct 20223 yrs 8 mosPresent

Bengaluru, Karnataka, India

Responsible for network troubleshooting in the US media domain. Monitoring and managing ServiceNow tickets to address support needs. Conducting network troubleshooting for server issues and ensure connectivity. Providing remote support for server disc space, unavailability, and latency issues. Worked in US healthcare domain as integration support analyst for more than 7 months. Handling interfaces deployment and support tasks. Monitoring and ensuring the connectivity of interfaces.

Education

Bachelor's degree, Computer Science

R L Jalappa Institute of Technology, DODDABALLAPURA

20184 yrs2022

Intermediate, Maths, Physics, Chemistry

Narayana Junior College - India

20162 yrs2018

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Headline

Associate software engineer|Windows administrator

About

Experienced IT professional seeking a System Administrator role. Demonstrated ability to improve system efficiency through patch management automation (AWX, SL1, Solarwinds) and proactive incident resolution. Proficient in Windows server administration, VMware, and Active Directory.. Successfully managed server retirement processes. ITIL Foundation certified. Aiming to leverage my skills to enhance system performance and reduce downtime.

Location

Bengaluru

Work experience

Associate Software Engineer at Infinite Computer Solutions, Oct 2022 - Present · 3 yrs 8 mos, Bengaluru, Karnataka, India, Responsible for network troubleshooting in the US media domain. Monitoring and managing ServiceNow tickets to address support needs. Conducting network troubleshooting for server issues and ensure connectivity. Providing remote support for server disc space, unavailability, and latency issues. Worked in US healthcare domain as integration support analyst for more than 7 months. Handling interfaces deployment and support tasks. Monitoring and ensuring the connectivity of interfaces.

Education

Bachelor's degree, Computer Science, R L Jalappa Institute of Technology, DODDABALLAPURA

Intermediate, Maths, Physics, Chemistry, Narayana Junior College - India

Lakshmi Prasanna Golla - Associate Software Engineer in Bengaluru | Tal