---
title: "Lakshmi Narasimha Sharma A - Associate Manager - Customer Support in Bengaluru | Tal"
description: "Meet Lakshmi Narasimha Sharma A, Customer Experience (CX) & Operations || MBA - Manipal University based in Bengaluru. AI stack includes claude code, elevenlabs, and gemini."
image: "https://tal.club/meet/lakshmi-narasimha-sharma/share-image"
---

# Lakshmi Narasimha Sharma A on Tal

## Headline

Customer Experience \(CX\) & Operations \|\| MBA \- Manipal University

## About

I'm an Associate Manager with experience across Customer Experience, Customer Support Operations, Key Account Management, Brand Marketing, and Student Success\. I enjoy solving operational challenges, improving customer journeys, and leading teams to deliver exceptional service\. Throughout my career, I've worked closely with cross\-functional teams, managed customer escalations, optimized processes, and focused on driving business outcomes through operational excellence\.

## Location

Bengaluru

## AI stack

claude code

elevenlabs

gemini

## Work experience

Associate Manager \- Customer Support at Lokal, Sep 2025 \- Present · 1 yr 2 mos

Client Success Manager \- CPL Delivery at Lokal, Sep 2024 \- Aug 2025 · 1 yr

Student Success Manager at Oliveboard, Aug 2023 \- Sep 2024 · 1 yr 2 mos, Bengaluru, Karnataka, India

Brand Manager at South Indian Logic, Dec 2021 \- Aug 2023 · 1 yr 9 mos, Hyderabad, Telangana, India, Worked with South Indian Logic, Sainma Creations, and Rowdy Baby Youtube channels to lead brand collaborations, pitch web series to agencies, and manage end\-to\-end branded content across YouTube and Instagram\. Oversaw commercials, scripting, shoots, edits, and social media execution\. Experienced in aligning storytelling with brand goals, managing client relationships, and driving digital campaign performance\.

Social Media Executive at Infinitum Network Solutions, Feb 2021 \- Dec 2021 · 11 mos, Hyderabad, Telangana, India, Conceptualized, scripted, and executed brand promotional videos tailored for YouTube and Instagram, aligning with the brand's tone and target audience\. Managed and maintained the brand's presence across Instagram and Facebook, including content planning, scheduling, and community engagement to enhance visibility and audience growth\.

## Education

Master of Business Administration, Marketing, Manipal University Jaipur

Bachelor of Engineering \- BE, Electrical, Electronics and Communications Engineering, kl university

[View the original profile](https://tal.club/meet/lakshmi-narasimha-sharma)

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