Lakshmi Narasimha Sharma A profile photo 1 on Tal

Lakshmi Narasimha Sharma A

Customer Experience (CX) & Operations || MBA - Manipal University

Bengaluru

5+ years of work experience

Lokal
Sep 20251 yr 2 mosPresent

Lokal
Sep 20241 yrAug 2025

Oliveboard
Aug 20231 yr 2 mosSep 2024

Bengaluru, Karnataka, India

South Indian Logic
Dec 20211 yr 9 mosAug 2023

Hyderabad, Telangana, India

Worked with South Indian Logic, Sainma Creations, and Rowdy Baby Youtube channels to lead brand collaborations, pitch web series to agencies, and manage end-to-end branded content across YouTube and Instagram. Oversaw commercials, scripting, shoots, edits, and social media execution. Experienced in aligning storytelling with brand goals, managing client relationships, and driving digital campaign performance.
Infinitum Network Solutions
Feb 202111 mosDec 2021

Hyderabad, Telangana, India

Conceptualized, scripted, and executed brand promotional videos tailored for YouTube and Instagram, aligning with the brand's tone and target audience. Managed and maintained the brand's presence across Instagram and Facebook, including content planning, scheduling, and community engagement to enhance visibility and audience growth.

Lakshmi’s AI Stack

claude code
claude code
elevenlabs
elevenlabs
gemini
gemini

Education

Manipal University Jaipur

Master of Business Administration, Marketing

Manipal University Jaipur

20212 yrs2023
kl university

Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering

kl university

20174 yrs2021

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Lakshmi Narasimha Sharma A on Tal

Headline

Customer Experience (CX) & Operations || MBA - Manipal University

About

I'm an Associate Manager with experience across Customer Experience, Customer Support Operations, Key Account Management, Brand Marketing, and Student Success. I enjoy solving operational challenges, improving customer journeys, and leading teams to deliver exceptional service. Throughout my career, I've worked closely with cross-functional teams, managed customer escalations, optimized processes, and focused on driving business outcomes through operational excellence.

Location

Bengaluru

AI stack

claude code

elevenlabs

gemini

Work experience

Associate Manager - Customer Support at Lokal, Sep 2025 - Present · 1 yr 2 mos

Client Success Manager - CPL Delivery at Lokal, Sep 2024 - Aug 2025 · 1 yr

Student Success Manager at Oliveboard, Aug 2023 - Sep 2024 · 1 yr 2 mos, Bengaluru, Karnataka, India

Brand Manager at South Indian Logic, Dec 2021 - Aug 2023 · 1 yr 9 mos, Hyderabad, Telangana, India, Worked with South Indian Logic, Sainma Creations, and Rowdy Baby Youtube channels to lead brand collaborations, pitch web series to agencies, and manage end-to-end branded content across YouTube and Instagram. Oversaw commercials, scripting, shoots, edits, and social media execution. Experienced in aligning storytelling with brand goals, managing client relationships, and driving digital campaign performance.

Social Media Executive at Infinitum Network Solutions, Feb 2021 - Dec 2021 · 11 mos, Hyderabad, Telangana, India, Conceptualized, scripted, and executed brand promotional videos tailored for YouTube and Instagram, aligning with the brand's tone and target audience. Managed and maintained the brand's presence across Instagram and Facebook, including content planning, scheduling, and community engagement to enhance visibility and audience growth.

Education

Master of Business Administration, Marketing, Manipal University Jaipur

Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering, kl university

Lakshmi Narasimha Sharma A - Associate Manager - Customer Support in Bengaluru | Tal