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Lakshmana Kumar L.

Lead Technical Support Specialist at OpenText

Bengaluru

13+ years of work experience

OpenText
Jul 20215 yrs 5 mosPresent

Bengaluru, Karnataka, India

OpenText
Feb 20192 yrs 5 mosJun 2021

Bengaluru, Karnataka, India

OpenText
Aug 20162 yrs 6 mosJan 2019

Bengaluru Area, India

HP
Dec 20158 mosJul 2016

Cognizant
Feb 201510 mosNov 2015

Chennai

HCL Technologies
Sep 20146 mosFeb 2015

Chennai, Tamil Nadu, India

Feb 20131 yr 8 mosSep 2014

Sydney, Australia

Lakshmana’s AI Stack

notebooklm
notebooklm
notion
notion
openai
openai
ChatGPT
ChatGPT
Microsoft Copilot
Microsoft Copilot

Education

SSM College of engineering

Bachelor of Technology (B.Tech.), Information Technology

SSM College of engineering

20054 yrs2009

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Headline

Lead Technical Support Specialist at OpenText

About

With over five years as a Lead Technical Support Specialist at OpenText and more than a decade of experience in enterprise support, I specialize in the setup, development, troubleshooting, and integration of OpenText Exstream and associated products within the CCM domain. My certifications as an OpenText Certified Developer and Administrator underscore my expertise in delivering tailored enterprise solutions. At OpenText, I contribute to empowering organizations with robust support for their CCM needs by leveraging my proficiency in OpenText Experience Cloud and Java. I am committed to fostering innovative solutions and enhancing operational efficiency while promoting adaptability in work environments.

Location

Bengaluru

AI stack

notebooklm

notion

openai

ChatGPT

Microsoft Copilot

Work experience

Lead Technical Support Specialist at OpenText, Jul 2021 - Present · 5 yrs 5 mos, Bengaluru, Karnataka, India

Senior Technical Support Specialist at OpenText, Feb 2019 - Jun 2021 · 2 yrs 5 mos, Bengaluru, Karnataka, India

Product Specialist at OpenText, Aug 2016 - Jan 2019 · 2 yrs 6 mos, Bengaluru Area, India

Technical Consultant at HP, Dec 2015 - Jul 2016 · 8 mos

Associate at Cognizant, Feb 2015 - Nov 2015 · 10 mos, Chennai

Senior Software Engineer at HCL Technologies, Sep 2014 - Feb 2015 · 6 mos, Chennai, Tamil Nadu, India

Senior Software Engineer at HCL Australia Pvt Ltd, Feb 2013 - Sep 2014 · 1 yr 8 mos, Sydney, Australia

Education

Bachelor of Technology (B.Tech.), Information Technology, SSM College of engineering