|| Amazon || Ex-Flipster ||

Gurugram

Gurugram, Haryana, India

Gurugram


Master of Business
Teerthanker Mahaveer University, Moradabad

Bachelor of Commerce - BCom, Business/Commerce, General
Mahatma Jyotiba Phule Rohilkhand University
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Gurugram
Operations Executive at Amazon, Sep 2024 - Present · 1 yr 10 mos, Gurugram, Managed first-mile vendor operations in coordination with external fulfillment partners to ensure timely order processing and dispatch with that I Collaborated with last-mile delivery partners to drive on-time customer deliveries, monitor shipment outcomes, identify delay reasons, and maintain performance reports. Ensured on-time order execution within the defined Customer Promised Time (CPT), maintaining high service level accuracy. Monitored and analyzed daily performance reports, including CPT compliance, Handover to Delivery (HHD) metrics, and other key operational KPIs. Collaborated with cross-functional teams to resolve exceptions and improve fulfillment efficiency across all stages of the logistics cycle.
Executive at Flipkart, Aug 2021 - Mar 2024 · 2 yrs 8 mos, Gurugram, Haryana, India, Operations and Transportation professional with a total experience of 3 years in Flipkart largest mother hub. Experienced in handling operations ensuring minimum turn-around-time and maintaining timely execution. Specialized in addressing any potential issues that occurs during the operation at both inbound and outbound, to serve customers on time. Demonstrated capabilities in maximizing operational efficiency.
Supply Chain Intern at Flipkart, Oct 2020 - Dec 2020 · 3 mos, Gurugram
Financial Consultant Intern at HDFC Life, Jun 2020 - Jul 2020 · 2 mos
Master of Business, Teerthanker Mahaveer University, Moradabad
Bachelor of Commerce - BCom, Business/Commerce, General, Mahatma Jyotiba Phule Rohilkhand University