Headline

Product Specialist @Molex | Product Management & Business Analysis | Product Strategy | Customer Insights | Agile | AI & GenAI | Power BI

About

👋 Hi, I’m Rupesha — a Product Specialist at Molex with nearly 5 years of experience across Product Management, Product Analysis, Business Analysis, and Voice of Customer. My primary focus is Product Management, with hands-on experience in product discovery, customer insights, requirements management, market research, competitive analysis, roadmap prioritisation, product launches, and cross-functional execution. 🔧 What I Do • Support product strategy and roadmap decisions for low–mid power product lines using customer insights, market intelligence, and product data. • Gather and analyse Voice of Customer insights to identify customer problems, opportunities, and product improvement areas. • Conduct market research and competitor benchmarking to support product positioning, portfolio, pricing, and prioritisation decisions. • Translate customer and business problems into PRDs, requirements, user stories, acceptance criteria, and actionable product insights. • Collaborate with engineering, sales, quality, and marketing teams to align customer needs with product development and business goals. • Support product launches through customer demonstrations, product training, marketing content, and cross-functional coordination. • Serve as a Polarion SME, supporting requirements management across 40+ global projects, and a Teamcenter SME, supporting product lifecycle management and process adoption. • Designed and deployed an AI-powered product-support agent, contributing to approximately 40% faster query resolution and 80% reduction in escalations. 📊 My Product Journey I started with a technical foundation in Mechanical Engineering and transitioned through Product Analysis, Business Analysis, Voice of Customer, and Product Management. This journey has helped me build a strong combination of technical understanding, customer empathy, analytical thinking, and product mindset. I hold certifications in Product Management, Business Analysis, Power BI, and Design Thinking, and I’m currently pursuing an MBA in Information Technology Management. 🚀 What I’m Interested In I’m passionate about building customer-centric products, solving meaningful problems, and using data and technology to make better product decisions. I’m particularly interested in Product Management, Product Strategy, Product Discovery, Product Operations, AI/GenAI Products, SaaS, and technology-driven products. Always open to connecting with Product Managers, Product Leaders, founders, and professionals building innovative products. Let’s connect!

Location

Bengaluru

AI stack

claude

gemini

Microsoft Copilot

Work experience

Product Specialist at Molex, Mar 2024 - Present · 2 y 8 mo, Bengaluru · Hybrid, • Promoted to Product Specialist within 1 year for driving customer-centric product improvements and cross-functional alignment. • Serve as a product expert for low- to mid-power product lines, supporting customers, sales teams, and internal stakeholders. • Translate Voice of Customer insights into prioritised product requirements in Polarion, aligning the engineering roadmap with customer needs. • Conduct market research, competitor benchmarking, and customer analysis to support product strategy and roadmap prioritisation. • Collaborate with engineering, sales, quality, and marketing teams to align customer needs with product development priorities. • Support product launches through product communication, training, customer demonstrations, and stakeholder enablement. • Designed and deployed an AI-powered agent bot to streamline internal product-support workflows. • Improved query resolution time by approximately 40% and reduced escalation volume by approximately 80% through process and AI-enabled improvements. • Handle approximately 240 product queries per month while supporting a 16-hour SLA. • Contributed to approximately 30% improvement in product adoption through product enablement and stakeholder engagement. • Served as Polarion SME and Teamcenter Super User.

Inten Trainee - Jr Business Analyst at Idea Infinity IT Solution Pvt Ltd, Oct 2023 - Mar 2024 · 6 mos, Bengaluru, Karnataka, India, As a seasoned Business Analyst at Idea Infinity IT Solution Pvt Ltd, I specialize in Total Revenue Management (TRM) and Unified Billing System (UBS) software. My role is pivotal in ensuring seamless integration and effective utilization of TRM/UBS solutions for our clients.

Professional development at Career Break, Jul 2022 - Oct 2023 · 1 yr 4 mos, Completed structured professional development to transition from engineering and business development into IT Business Analysis and Product Management. Developed skills in business analysis, product management, Power BI, data visualisation, Agile methodologies, and design thinking. Completed hands-on projects focused on requirements gathering, process mapping, data analysis, and product development. Successfully transitioned into an IT Business Analyst role in October 2023.

Business Development Associate at K12 Techno Services Pvt. Ltd., Apr 2022 - Jul 2022 · 4 mos, Bengaluru, Karnataka, India, Individually Negotiated 250+ Clients with 800+ targets in 3 months making 30% of generated revenue. Secured and maintained relationships with key clients to increase market share. Excellent communication, problem-solving, and analytical skills. Provide high-quality analytical solutions for different Stakeholders & responsible to create & submit Project Proposals to Client/Stakeholders which include Scoping / Enterprise Analysis / Solution Approach / Initial Risk Assessment / Cost & Benefit Analysis and Delivery Timelines. ● To increase the business value, collaborate with the product owner to create the product backlog by using Agile Principles & work with the development team to ensure that the product backlog is well-groomed and contains user stories ready for development along with business acceptance criteria. ● Facilitate various Agile processes such as Iteration / Release Planning, Backlog Refinement, Retrospective, Sprint Review, Daily Stand-up & Measure the performance by Product / Sprint Burn Down chart by using JIRA tool. ● Act as a Subject Matter Expert in specific functional areas (Marketing and Sales) to the assigned team & responsible to identify, track and help to remove impediments. ● Responsible for the overall Business Profitability, Revenue Generation, New Client Acquisition / Operations /Audit / and successfully led a team of 10 analysts in the delivery of a new CRM system

Product Analyst at Farmoid Robotech Pvt Ltd, Sep 2021 - Apr 2022 · 8 mos, Udupi, Translated farmer/FPO/KVK requirements into PRDs, user stories, acceptance criteria, and release notes. ● Analysed device telemetry, app usage, and support logs to surface insights and prioritise the roadmap. ● Partnered with hardware, firmware, and app teams to plan sprints, manage UAT/field pilots, and oversee post-release QA. ● Built and maintained product dashboards (adoption, retention, device health, A/B analyses) and communicated KPIs to stakeholders.

Education

Master of Business Administration - MBA, Information Technology Management, Jain (Deemed-to-be University)

Bachelor of Engineering (B.E.), Mechanical Engineering, N M A M Institute of Technology, NITTE