About
I’m an Operations Analyst at Thomson Reuters, supporting global operations with a focus on process efficiency, data-driven decision-making, and operational excellence. My role involves working with SAP Ariba and SAP S/4HANA to support global payment and contract-related processes, ensuring transactions are handled accurately, efficiently, and in line with established controls and procedures. I also work closely with internal stakeholders on operational projects, helping identify process gaps, streamline workflows, and implement improvements that reduce manual effort and improve overall efficiency. A key part of my role involves collecting, analysing, and interpreting operational data to identify trends, improve processes, and support informed business decisions. I enjoy working at the intersection of operations, technology, and data, particularly where analytical thinking can be used to simplify complex processes and create measurable improvements. Previously, at Allianz, I worked as a Motor Claims Associate managing end-to-end motor claims, with a strong focus on regulatory compliance, cost control, stakeholder management, and customer outcomes. I worked with a wide range of stakeholders including solicitors, garages, investigators, assessors, loss adjusters, salvage agents, and Garda, while handling complex claims and liability decisions. Across both roles, I have developed strong experience in operations management, process improvement, stakeholder coordination, data analysis, and problem-solving. I’m particularly interested in using technology and data to improve business processes and build more efficient, scalable ways of working.
