Headline

Product Manager & Builder | Web3 · AI · Travel · EdTech · Dating | Ex - zkPass, Zostel, Zo World, Upraised, Zoho

About

As a product manager and builder, I enjoy solving messy problems and turning them into simple, usable products. I started my career as a developer, which shaped how I think about product - not just from a strategy lens, but also from a systems, execution, and shipping lens. At Zo World and Zostel, I worked at the intersection of travel, hospitality, community, and technology, building products used across guests, hosts, and internal teams. More recently, at zkPass, I’ve been working on privacy-preserving identity and verification products, exploring how zero-knowledge proofs can help users prove things about their data without exposing the data itself. I’m especially interested in AI, consumer products, identity, travel, web3, and products that sit at the intersection of psychology, behaviour, and technology. Always happy to connect with founders, builders, and teams working on meaningful products.

Location

Bengaluru

AI stack

anthropic apis

claude

cursor

grok

lovable

openai

Work experience

AI Product Manager at Zuper, Jun 2026 - Present · 4 mos, Chennai, Tamil Nadu, India

Product Manager at zkPass, Sep 2025 - May 2026 · 9 mos, Hong Kong SAR, - Built privacy-first data systems for secure and verifiable AI use cases - Led development of Credence, a ZK-based identity verification product - Reduced verification latency by ~40% through infra improvements - Drove adoption by shaping product strategy for enterprise + AI use cases - Worked closely with engineering to automate data verification and replace manual workflows

Product Manager at Zostel, Apr 2024 - Aug 2025 · 1 yr 5 mos, Bengaluru, At Zostel, I’ve been responsible for managing and delivering products that enhance user experience and operational efficiency in the travel and hospitality sector. As part of my role, I have focused on developing and improving the Zo (Zostel) app and our Admin tools, enabling seamless interactions between guests, hosts, and Zostel’s internal teams. Key contributions include: • Web Check-in: Implemented a hassle-free web check-in process to streamline guest onboarding and improve operational efficiency at properties. • Property Management Features: Enhanced property management tools to enable hosts to effectively manage bookings, availability, and day-to-day operations. • Chats: Integrated an in-app chat feature to facilitate seamless communication between guests and hosts, ensuring a better customer experience. By closely collaborating with cross-functional teams, I translated customer and business needs into robust product features, driving operational excellence and guest satisfaction across Zostel’s global properties.

Product Manager at Zo World, Apr 2023 - Aug 2025 · 2 yrs 5 mos, Bengaluru, Working on products that redefine how culture, art, technology, hospitality, and economy converge in the web3 space. At Zo World, I have had the privilege of heading the AI domain, while continuing to work as an AI & Fullstack Engineer alongside my primary focus on product management. Zo Club is a global, token-gated membership club for crypto enthusiasts, offering access to exclusive perks by owning one of the 1111 Zo World Founder NFTs. In my role, I have worked on building and enhancing the following key products: • Zo Club: An app designed for Zo World members and community users to access and interact with Zo Houses globally, fostering seamless community engagement. • Zo World Admin: A powerful centralized dashboard enabling Zo World teams to manage Zo Houses, Events, Bookings, IoT devices, and more, across the globe. Additionally, I spearheaded the integration of AI technologies to enhance user experiences, optimize operations, and enable innovative solutions across Zo World’s platforms, ensuring we stay at the cutting edge of technology.

Associate Product Manager - Growth at Upraised, May 2022 - Mar 2023 · 11 mos, - Boosted conversion rates by leading the management of landing pages for ads and implementing innovative product-led initiatives that resulted in significant improvements to key funnel metrics - Contributed to the success of the PM Contest by helping design the contest flow, landing pages, and campaigns, providing mentoring opportunities for contest winners and increasing top-of-the-funnel conversions - Sparked engagement and boosted conversions through creative, non-product-led initiatives such as the "Product Guild" group, which served as a valuable platform for users to connect, engage and advance down the funnel - Streamlined Outcome team operations and delivered efficiencies by creating actionable dashboards and automating processes, including the user portfolio creation process from Retool to Webflow.

Product Operations Associate at Upraised, Dec 2021 - Apr 2022 · 5 mos, India, Worked with the placement team to figure out the current systems in place which could be automated or productised, to improve work efficiency. Then worked on getting those implemented: - created a system for Portfolio creation of our users which enabled them to create/update their portfolio on their own. This was previously done manually for all the users and was a heavily time consuming process.

Product Operations Intern at Upraised, Oct 2021 - Nov 2021 · 2 mos, - Streamlined internal processes by building and implementing effective dashboards - Contributed to the placement process of 300 interns, ensuring a smooth and efficient experience - Acted as a point of contact for a broad network of companies, playing a crucial role in securing internships through Upraised.

Education

BCA, SRM IST Chennai

High School, Commerce with Computer Science, Sindhi Model Senior secondary school

Public links

github: https://github.com/kushaljain10

kushaljain.xyz: https://kushaljain.xyz/