Headline

SDE - Codeyoung || Ex-Thriving Springs || Ex- Whatfix || NodeJS, React, JS || NITS’24

About

Hi, I’m Kurumoju Deepak — Software developer at Codeyoung. Passionate about building impactful products and delivering seamless user experiences. I’ve been recognised as the Best Employee of the Quarter for my contributions toward driving product enhancements, improving workflows, and collaborating effectively across teams. In my role, I work closely with enterprise clients, engineering teams, and business stakeholders to translate pain points into actionable solutions, prioritise features, and ensure smooth, high-quality releases. My background as a Technical Support Engineer at Whatfix has strengthened my customer-first mindset, technical problem-solving skills, and understanding of scalable product ecosystems. I thrive in fast-paced environments, enjoy solving complex problems, and love contributing to products that create real value for users.

Location

Koraput

AI stack

anthropic apis

claude code

claude

gemini

openai

ChatGPT

Work experience

Full Stack Engineer at Codeyoung, Mar 2026 - Present · 6 mos, Bengaluru, Karnataka, India

Software Engineer at Thriving Springs AI, Dec 2024 - Mar 2026 · 1 yr 4 mos, Hyderabad, Telangana, India, ◦ Developed and shipped 10+ production features using Angular, TypeScript, JavaScript, and Node.js, contributing to both frontend and backend improvements across multiple releases. ◦ Fixed 50+ critical bugs and optimized key modules, improving platform stability, performance, and overall user experience. ◦ Used Postman and New Relic to validate APIs, monitor performance, and troubleshoot multi-service issues, reducing root-cause analysis time by ~30%. ◦ Worked with MongoDB for data analysis, validation, and backend fixes, resolving data inconsistencies and improving reporting accuracy. ◦ Identified, tracked, and verified 200+ issues using GitHub, ensuring timely resolution and effective coordination between engineering and QA teams. ◦ Authored comprehensive product documentation including feature specifications, user flows, test cases, and release notes, reducing follow-up queries by ~25%. ◦ Managed and resolved 450+ customer tickets via Freshdesk, maintaining prompt response times and high customer satisfaction. ◦ Contributed to seamless product rollouts across DEV, QA, BETA, and PROD by balancing user needs, technical feasibility, and quality standards. ◦ Collaborated with cross-functional teams (engineering, QA, design, support) to define requirements and prioritize features aligned with business and user goals, supporting on-time delivery of releases. ◦ Engaged with 25+ enterprise clients including Uber, Tech Mahindra, HDFC Bank, InCred, Apollo Hospitals, and Essar to gather requirements and ensure smooth delivery of enhancements. ◦ Designed and executed 100+ functional, regression, and sanity test cases across environments, helping reduce post-release defects by ~30%.

Technical Support Engineer at Whatfix, May 2024 - Nov 2024 · 7 mos, Bengaluru, Karnataka, India, ◦ Provide L1/L2 technical enablement to Whatfix customers/partners for product issues. ◦ Ensure customer issues adhere to Service Level Agreements (SLAs) and respond to technical inquiries promptly, professionally, and effectively. ◦ Collaborate on developing solutions using advanced JavaScript customization code and publications for the Whatfix knowledge base. ◦ Report common user issues, suggest product improvements, monitor client feedback, and convey important product feedback. ◦ Stay updated on all product features, including current, new, and upcoming releases. Collaborate closely with the Product Team and CSM. ◦ Identify upselling and cross-selling opportunities to enhance revenue and client satisfaction. ◦ Collaborate with internal teams to troubleshoot and resolve client issues. Develop and maintain strong client relationships to ensure satisfaction and retention.

Technical Intern at Hexfork, May 2023 - Jul 2023 · 3 mos, Greater London, England, United Kingdom, A software development organization building the next generation of blockchain visualization tools.

Vocational Trainer at National Aluminium Company Limited - NALCO, Jun 2022 - Jul 2022 · 2 mos, Damanjodi, India, Made a final report on the understandings and obstacles in Distributive Control System.

Education

Bachelor's degree, Electrical, Electronics and Communications Engineering, National Institute of Technology Silchar

10th, kendriya vidyalaya

Public links

github: https://github.com/deepu161102

leetcode: https://leetcode.com/deepu16_11