About
With a bachelor of engineering degree in electrical, electronics and communications engineering from S.s.p.m college of engineering kankavli, I have been working as a customer service executive at Tata Communications Limited, Pune, since Apr 2022. Before joining Tata Communications, I was an associate engineer at Tata Communications Transformation Services (TCTS) for more than three years, where I gained hands-on experience on various transmission equipment and technologies. My core competencies include knowledge and skills in SDH, DWDM, CWDM, MPLS, Tejas, Huawei, ECI, CIENA, TURIN, and ADVA. As a customer service executive, I work in service assurance to rectify and restore faults in minimum time, provide cross connects to customers, and ensure the customer links are live. As an associate engineer, I was involved in installing, commissioning, testing, and troubleshooting transmission equipment and networks for different clients and projects. I am motivated by delivering high-quality service and solutions to customers and stakeholders, and I value teamwork, learning, and innovation. I can bring diverse perspectives and experiences to the team, as I have worked with different technologies, equipment, and vendors in the transmission domain. I am also eager to learn new skills and enhance my existing ones, as I believe in continuous improvement and adaptation.
Work experience
Network Operations Center Engineer at Tata Communications, Apr 2022 - Present · 4 yrs 3 mos, Pune, Maharashtra, India
Associate Engineer at Tata Communications Transformation Services (TCTS), Jan 2019 - May 2022 · 3 yrs 5 mos, Hands on Experience on all Transmission equipments like Tejas, Huawei, ECI, CIENA, TURIN, ADVA. Knowledge about SDH, DWDM, CWDM, MPLS technology. worked in Service assurance to rectify & restore faults in minimum time. provided cross connects to Customers and work on it make the customer link live. Knowledge about transmission equipment Alarms.
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