---
title: "Kumar Shanu - Senior Product Manager in Bengaluru | Tal"
description: "Meet Kumar Shanu, Product- Growth and Customer experience based in Bengaluru. AI stack includes claude code, gemini, and lovable."
image: "https://tal.club/meet/kumar-shanu/share-image"
---

# Kumar Shanu on Tal

## Headline

Product\- Growth and Customer experience

## About

A result\-oriented executive with strong experience in conceptualizing, developing and launching new products to meet customer demands and business goals\. Product Manager, leading direct as well as cross functional teams, for a multi\-generational product portfolio\. Responsible for the product vision, roadmap and strategy\. Recognized for collaborative leadership style, proactive approach, and a strong ability to effectively translate complex operational concepts into tangible action plans\. Excelled in startup environments as well as multinational corporations\.

## Location

Bengaluru

## AI stack

claude code

gemini

lovable

## Work experience

Senior Product Manager at Lokal, Aug 2025 \- Present · 1 yr 1 mo, Senior Product Manager \-Dostt and Eaze App\- CX and growth \- Introduced KYC to improve trust and meet compliance with less than 3% incremental expert churn \- Implemented AI moderation, reduced in\-call bad activity by 70% while preserving user engagement \- Increased repeat usages by 120% by introducing Favourites, availability notification and Queuing \- Launched certifications for experts to improve the supply performance by 20% and feed CTR by 3x \- Introduce AI dostt \(chat\) to boost engagement by 20% and D1 and D7 retention by 10% and 25% \-Improved expert quality, M1 retention by 20%, ACD by 15% with AI onboarding and certification \-Introduced whatsapp log\-in to improve onboarding funnel by 15% and international revenue by 60%

Product Manager at Ola Electric, Apr 2024 \- Mar 2025 · 1 yr, Bengaluru, Karnataka, India, \- Owned roadmap and GTM for OLA Gig product, built and scales Fleet management systems for rentals \- Introduced driver onboarding, Asset management, driver management and payments on the platform \- Introduced vehicle rental,remote unlock asset safety to achieve 2x quicker booking and 10x drivers \- Worked on scooter consumer app to improve post\-purchase and fulfillment experience by 50% \- Leading integrations of FMS with EV Backend, Telematics, MoveOS, service tracking and diagnostics

Product Manager at Sugarbox, Jul 2021 \- Mar 2024 · 2 yrs 9 mos, Bengaluru, Karnataka, India, Sugarbox Networks\(A Zee5 subsidiary\) \-Content pipeline and Monetization \- 0\-1 journey for an app ecosystem in disconnected environments for Aviation, train & Rural user base \- Introduced News, Podcasts and Creative Commons as new category to increase consumption by 30% \- Removed bottlenecks in content pipeline to improve the reliability of the content at edges by 15% \- Created GUI platforms to seamlessly onboard content partners and manage content display at frontend \- Implemented ML based content recommender for content suggestions to increase engagement by 20% \-Lead indirect monetization charter for offline environment focused on Ads and micro OTT subscriptions \- Built an offline Ad serving platform capable to run banner, Pre\-roll video, microsite and lead form Ads

Associate Product Manager at Bounce, Jul 2019 \- May 2021 · 1 yr 11 mos, Greater Bengaluru Area, \-Co\-Owned the product launch for Bounce EV and achieved up time of 92% of the total fleet\. \- Owned and Implemented new IoT system to reduce AIPU cost by 40% and improve fleet scalability \-Partially owned IoT product charter and led Design, Engineering and operations team to execute A/B testing, Go\-to\-Market strategies, test and launch planning, and setting the program priorities \- Redesigned the Bounce app FTUE to reduce scooter\(with new IoT\) booking cancellations by \~25% \- Reduced booking cancellations and improved user experience \(CSAT\) w\.r\.t\. condition of bikes by combining fault identification sensors data with ML model to identify faulty bikes and generating alerts \- Led improvement across funnel to improve booking conversion by 30%\. Introduced new hardware sensors, OTA firmware updates, analytics dashboard, user feedbacks and operations app redesign

Engineer\- Digital Initiatives and strategy at Rolls\-Royce, Jul 2016 \- Jun 2019 · 3 yrs, Derby, England, United Kingdom, Global Leadership team \- Selected for flagship ‘Global Grad Programme’ for accelerated growth in strategic leadership role \- Reduced part launch lead time by 5% by elimination and automation in non value adding processes \- Collected requirements, developed capabilities of XFMEA software and led its implementation \- Designed matrices to create work outsourcing models with estimated 0\.5 M GBP in annual savings \- Led the RR business to collaborate with universities for small research\-based manufacturing projects \- Led operational & digital improvements and cost reduction initiatives saving approx\. 2M GBP

## Education

Master of Technology \- MTech, Mechanical Engineering, Indian Institute of Technology, Kharagpur

Bachelor of Technology \(B\.Tech\.\), Mechanical Engineering, Indian Institute of Technology, Kharagpur

[View the original profile](https://tal.club/meet/kumar-shanu)

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