---
title: "Kumar Pushpam - Operation Analyst, Credentialing in Saharsa | Tal"
description: "Meet Kumar Pushpam, Operations Analyst (Credentialing) | Provider Credentialing | NCQA | PDM | NPDB | Healthcare Ops | Data Verification | Process Improvement based in Saharsa."
image: "https://tal.club/meet/kumar-pushpam/share-image"
---

# Kumar Pushpam on Tal

## Headline

Operations Analyst \(Credentialing\) \| Provider Credentialing \| NCQA \| PDM \| NPDB \| Healthcare Ops \| Data Verification \| Process Improvement

## About

Operations Analyst \(Credentialing\) with expertise in provider credentialing, healthcare operations, and NCQA compliance\. Experienced in end\-to\-end credentialing lifecycle, requirements analysis, data verification, and process optimization\. Proven track record in delivering high performance across CSAT, quality, and productivity metrics in fast\-paced environments\. Strong background in customer support, stakeholder communication, and issue resolution\. Hands\-on experience with PDM, NPDB, Halo, Scio, CIBIL, Citrix, and CRM tools, with the ability to quickly adapt to new systems and workflows\. Driven by operational excellence, accuracy, and continuous improvement, with a focus on scaling efficient processes and enhancing customer experience\.

## Location

Saharsa

## Work experience

Operation Analyst, Credentialing at Certify, Mar 2025 \- Present · 1 yr 4 mos, Saharsa

Ticketing Manager at Dreamport, Dec 2024 \- Feb 2025 · 3 mos, Remote

Senior Customer Care Representative at TP, Sep 2023 \- Nov 2024 · 1 yr 3 mos, Gurugram

Support Specialist at BookMyForex, Feb 2023 \- Aug 2023 · 7 mos, Gurugram

Advisor I Chat Support at Concentrix, Feb 2022 \- Jan 2023 · 1 yr, Gurugram

## Education

BAVTM, Tourism Management, Indira Gandhi National Open University

Animation and VFX, Animation, Interactive Technology, Video Graphics and Special Effects, arena animation

[View the original profile](https://tal.club/meet/kumar-pushpam)

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