Headline

Revenue Leader | Enterprise SaaS | Zero to One & GTM | Enterprise Sales | P&L Ownership | Technology & AI-Led Problem Solving | Building & Scaling High-Performance Teams

About

I have spent 14+ years building and scaling businesses where technology meets complex operational systems. Across healthcare technology, enterprise SaaS and pharmaceutical engagement, my work has centred on turning customer problems into commercial opportunities—and building the teams and operating discipline needed to deliver on them. Today, I lead IHX’s platform business serving healthcare providers, with P&L responsibility and a team of more than 30 across Sales and Operations. My remit spans enterprise acquisition, customer adoption, account expansion and strategic partnerships, working closely with Product and Engineering. Previously, I led THB’s Digi-Tel business, combining pharmaceutical enterprise partnerships with product commercialization and P&L ownership. Earlier roles at Practo and OYO gave me a grounding in field sales, market expansion and building teams through periods of rapid growth. These experiences have shaped how I think about growth. Winning a customer is one part of the work. Making the product dependable, helping teams adopt it and creating enough value for the relationship to expand are equally important. I am particularly interested in the infrastructure behind everyday business activity: fragmented workflows, disconnected data and transaction systems that become harder to manage as organizations scale. In healthcare, those problems connect commercial performance with operational reliability and customer trust. Solving them requires close collaboration between the people selling the product, building it and using it. I write and think about enterprise growth, leadership, AI-enabled workflows and the practical work of building profitable technology businesses. Alongside the India business, I am exploring opportunities to take our provider technology capabilities into selected international markets, with a focus on local workflow needs and relevant partnerships.

Location

Bengaluru

AI stack

claude code

claude

codex

elevenlabs

gemini

grok

Work experience

Senior Director & Head of Growth – Provider Business at IHX - A Perfios Company, Mar 2023 - Present · 3 yrs 7 mos, Bengaluru, Lead growth and business expansion for IHX’s platform business serving healthcare providers, with P&L responsibility for a business operating at ₹20 crore ARR and positive EBITDA for two consecutive years. My remit brings together enterprise acquisition, customer adoption, retention, account expansion and strategic partnerships across hospitals and healthcare institutions. Lead a team of 30+ across Sales and Operations, aligning commercial priorities with customer delivery and operating performance. Work closely with Product and Engineering to translate field insights, adoption barriers and hospital requirements into product priorities. Key areas of focus: • Expanding enterprise hospital relationships and identifying opportunities within existing accounts. • Strengthening digital claims infrastructure, revenue-cycle automation and provider-payer interoperability. • Connecting customer adoption and operational reliability with sustainable revenue growth. • Developing commercial opportunities around automation and AI-enabled healthcare workflows. • Exploring selected international markets and potential partnerships for provider technology expansion. The ongoing priority is to build a provider business that can scale while strengthening customer value and profitability.

Principal Vice President at THB, Aug 2019 - Feb 2023 · 3 yrs 7 mos, Mumbai Area, India, Led THB’s Digi-Tel business unit, with responsibility for P&L, growth strategy, enterprise pharmaceutical partnerships and product commercialization. Built and expanded relationships with leading pharmaceutical organizations while developing digital engagement models for healthcare enterprises. The role combined business development with business-unit ownership: identifying market opportunities, shaping commercial offerings and driving revenue expansion.

Head Of Business Development : UP East at OYO, Nov 2018 - Aug 2019 · 10 mos, Lucknow, Uttar Pradesh, India, Led supply acquisition and business development across UP East during OYO’s rapid expansion. Owned regional partner acquisition and market development, bringing together territory execution and operational coordination to support growth in a competitive market.

Sales Leadership Roles at Practo, Oct 2013 - Oct 2018 · 5 yrs 1 mo, Pune, Maharashtra, India, Held city and regional sales leadership roles over five years, supporting Practo’s expansion across Maharashtra. Led clinic acquisition, revenue growth, market development and field sales teams, building experience in helping healthcare providers adopt technology within their everyday operations. This period established my grounding in frontline selling, team leadership and the execution discipline required to scale across markets.

Senior Sales Executive at makaan.com, Jun 2013 - Oct 2013 · 5 mos, On-site

Education

General Management Program (GMP-4), Stoa

MBA, MBA — Marketing & Human Resources, FMS-SSTC

Public links

github: https://github.com/ganesh270888-creator

kumar-ganesh-executive-profile.ganesh270888.chatgpt.site: https://kumar-ganesh-executive-profile.ganesh270888.chatgpt.site/