Headline

Product @ClearTax

About

I'm an Associate Product Manager at Clear, where I build consumer tax products by combining data, user empathy, and business thinking. My path into product management started somewhat unconventionally — through analytics. Digging into user behavior, spotting friction points, and figuring out which metrics actually mattered taught me how to think like a PM before I had the title. That foundation still shapes how I work today: I lean on data not just to measure products, but to understand customers, prioritize problems, and know when I'm actually moving the needle. Since moving into product, I've expanded into discovery, PRDs, UI/UX prototyping, and experimentation — always working closely with engineering and business teams to take ideas from "what's the problem?" to measurable outcomes. At Clear, I've had the chance to work across new mobile products and end-to-end filing journeys, where some of the results I'm proudest of include: 📈 ERI completion: 80% → 92% 📈 E-File rates: 95% → 98.8% 📈 Capital Gains recovery: 15% → 48% 📈 Document parsing success: 82% → 99.6% Before Clear, I spent time in analytics, operations, and business intelligence roles at Tata 1mg, Ingram Micro, and SS Supply Chain Solutions — where I built a strong foundation in SQL, Python, experimentation, and root-cause problem-solving that still shows up in how I approach product decisions today. I'm drawn to ambiguous problems — the kind that don't have an obvious answer until you break them down with data. I like building simple, honest products that create real value for both users and the business. Currently exploring: Product Strategy · Product Analytics & Experimentation · Consumer Products · AI-Powered Products · Growth & Conversion · UX & Funnel Optimisation

Location

Greater Bengaluru Area

AI stack

langchain

langgraph

langsmith

notion

Work experience

Product -Consumer ITR at Clear, Nov 2024 - Present · 1 yr 11 mos, Bangalore Urban, -Building a new mobile product for personal finances by handling end-to-end analytics planning and DB-level event schema design,UI-UX Prototyping,PRD, ,funnel metrics ensuring readiness for launch and measurement. -Revamped the end-to-end ERI experience across Add Client, Prefill, and E-File journeys, raising Add or Register Client completion from 80% to 92% and the E-File rate from 95% to 98.8% in season 2026. -Redesigned the Capital Gains error experience with actionable UI modals and troubleshooting guides across 42 Indian and US stockbrokers, improving issue resolution and boosting the recovery rate from 15% to 48%. -Launched an AI-powered Capital Gains document-parsing system that used existing deterministic parsers for known broker formats and an AI fallback for new or unsupported reports, increasing the overall parsing success rate from 82% to 99.6% leading to revenue impact of 3 cr+. -Partnered with engineering teams to improve Capital Gains broker API integrations, increasing the integration success rate from 89% to 99.2%,enhancing reliability and reducing filing errors for ITR users. -Optimized the mobile tax-filing funnel through structured A/B tests, UI improvements, and new mobile-web features,increasing conversion from 2% to 8% in the 2025 season and from 8% to 15% in the 2026 season. -Built key ITR dashboards (Capital Gains, Form16, ERI, Product Funnel) using SQL and QuickSight to track user journeys, detect high drop-off pages, and conversion issues across user filing flow. -Improved Form 16 parsing accuracy from 92% to 99.12% by user interviews,identifying and resolving edge-case issues in PDF extraction, reducing parsing-related drop-offs in salaried users in season 2025. -Prepared leadership lookback reports covering seasonal, product, business, and team performance; translated findings into priorities and improvement opportunities for the next cycle.

Product Manager Fellow at Product Space, Sep 2024 - Present · 2 yrs 1 mo, Remote

Assistant Manager-First and Mid Mile Analytics at Tata 1mg, Apr 2024 - Nov 2024 · 8 mos, Gurugram, Haryana, India, -Manpower Planning-Manpower Planning for Jun,24 -Dec,24 period for the PAN India PACs using latest and last year growth trends on PAC and City Level which helped to solve 1.5% ontime breach. -Real Time TAT Breach Alerts-Built the real time live alerts using Metabase and SQL in order to increase the visibility of live orders which inturn reduced the CTL breach orders from 6% to 2.5%. -Data Automation,Reporting and Dashboard-By using google sheets,Ninja, and Looker Studio, automated the daily performance metrics dashboard and reduced the manual efforts by 40%. -APS Team Project-Built the alerts using SQL for the (D+1) full prepaid orders to be outsourced to Samplify in order to solve the non visibility of payments which saved around 8,00,000 INR monthly. -Ad-hoc Analysis-Solved the daily hurdle problems regarding the occupancy,ontime,upsell,reschedule,tasks assignment before and during breach slot,etc and smoothened the operations using data insights. -RCAs- Root Cause Analysis of the ontime,reschedule,cancellation breach metrics of PAN India using Droplet and Locus products which inturn helped to increase the tech acumen of TLs. -Phlebo Scorecard-Built the phlebo scorecard including metrics such as ontime,slot cancel,PAEs,Upsell,Escalations,Attendance,Emergency Leaves,Warnings and Training score which helped around 6.75% fleet to improved their metrics and accomplished 98.7% ontime. -Product Improvement and Stakeholder Management-Bridged the gap between technical capabilities and operational expectations.

Associate Engineer -Business Intelligence at Ingram Micro, Sep 2022 - Mar 2024 · 1 yr 7 mos, Chennai, Tamil Nadu, India, -GIP Campaign-End to End data QA(CM to GIP Tables),sku based transaction requests, payout deliveries for the achievers and vendor preferred non achievers using SQL and MS-Excel. -Optimised the GIP Update SP to automatically add the latest SKUs of Vendors in SKUs table. -Adbutler Banner Ad Campaign(Xvantage)-Automated the Adbutler Campaign using SQL and OKTA data to provided custom segment for the customers in order to show the ads on the Xvantage. -Xvantage Techstore Integraion Survey-Automated the Power BI Dashboard in order to get the insights of the Xvantage customers using ETL, Power Pivot,Power query,Power view, SQL SP and python. -MMH Campaign and Data Requests-Built the SQL Script for the sales data of target vendor products and getting the populated resellers along with the top contact emails and contactable flag. -Analysis of Adobe Analytics cookies data of resellers interacting on Xvantage and used the insights of events,subscriptions,revenues,orders,etc in Reseller KPI table and future campaigns. -Delivered 80 DAAS requests of consultants and used those insights in RDG.Attach,GIP campaign.

Business Analyst at SS Supply Chain Solution (3SC), Feb 2022 - Sep 2022 · 8 mos, Gurugram, -Worked in the CarbonEx project in order to design frameworks in MS-Excel to calculate the Scope 1,2, and 3 Carbon Emissions of Client's Business Value Chain. -Did market Research on the variety of Business Chain to collect the data field for CarbonEx Frameworks and Testing for TMS. -Used SQL queries to fetch the data from the database to run it in the CarbonEx Frameworks. -QA Testing(Unit,Integrated, Testing) of TMS,WMS,O-FBA with the help of BRD and User Stories. -Raised the 120 tickets of Bugs,Stories on JIRA Tool(Agile Methodology) -Project Management(Internal Project) and QA Validation of Bugs of 8 Interns in WMS,O-FBA,TMS Project.

Education

Bachelor's degree, Mechanical Engineering, National institute of technology kurukshetra

12th, Non Medical, Delhi Public School, NTPC Vidyut Nagar