Headline

Project Manager & Program Manager | SaaS · Azure Cloud · Agile & Scrum | $40M Pipeline · Zero Delivery Overruns | GenAI | Global Delivery

About

I don't just run projects — I own outcomes. Over the last 5.5 years, I've built a track record of delivering complex, high-stakes programs across enterprise SaaS implementations, Azure cloud transformation, and AI-driven automation — for clients across the US, UK, Canada, Australia, EU, UAE, and Africa. 100% on-time delivery across 15+ enterprise clients isn't luck. It's governance, risk management, and the discipline to catch problems before they become escalations. Three things I'm most proud of: $40M+ revenue pipeline contribution at UnifyCloud — I delivered 550+ Azure cloud assessments and converted 20+ of them into active migration programs. This wasn't just delivery; it included building business cases, ROI models, and cost optimization strategies that moved conversations from "maybe" to "signed." Zero delivery overruns at Telus Digital — Managing end-to-end SaaS implementations across enterprise clients, I maintained 95%+ client satisfaction while running concurrent programs across requirements, configuration, UAT, and go-live. No missed deadlines. No exceptions. Built and shipped a GenAI automation solution — Identified a manual workflow bottleneck, scoped the solution, and deployed a GenAI-based automation that recovered 5+ hours per week for the team. PM work with an engineering lens. My core: Agile delivery (CSM certified), program governance, stakeholder management at senior and executive levels, cross-functional team leadership across engineering, QA, product, and design. Tools: Jira, Azure DevOps, MS Project, SharePoint. I'm currently based in Noida and actively exploring Project Manager and Program Manager opportunities in FAANG, product companies, Enterprise SaaS, IT services and software industry — hybrid or on-site in NCR preferred. If you're building or scaling a delivery function and need someone who takes ownership from kickoff to closure, let's connect. 📩 kuldeepkumar.kumar9891@gmail.com | 📍 Noida, India

Location

Noida

Work experience

Project Manager Implementation at TELUS Digital, Jan 2024 - Present · 2 yrs 6 mos, Gurugram, Haryana, India, - Delivered 15+ enterprise SaaS platform implementations across US, UK, Canada, and Australia with 100% completion and zero delivery overruns across all accounts. - Sustained 95%+ client satisfaction by building structured governance frameworks — RAID logs, risk registers, stakeholder communication cadence — that eliminated surprise escalations. - Identified, scoped, and deployed a GenAI workflow automation solution that eliminated 5+ hours of manual effort weekly, without external resourcing or additional headcount. - Led Agile delivery across engineering, QA, product, and design teams — maintaining full SLA adherence and predictable release cadence across concurrent implementation workstreams. - Translated complex business requirements into execution roadmaps for senior enterprise stakeholders across global markets.

Project Manager at UnifyCloud LLC, Nov 2020 - Feb 2024 · 3 yrs 4 mos, Noida, Uttar Pradesh, India, - Delivered 550+ Azure cloud assessments across IaaS, PaaS, and hybrid environments — converting 20+ into active migration programs with full end-to-end lifecycle ownership. - Contributed to $40M+ revenue pipeline through business case development, ROI modeling, and cost optimization strategies presented directly to executive stakeholders across US, UK, Canada, EU, UAE, and Africa. - Managed 20+ concurrent cloud transformation and AI delivery programs simultaneously — full ownership, not coordination support. - Reduced sprint carry-over by 20% through structured dependency tracking and early-stage risk identification before issues reached escalation threshold. - Delivered executive dashboards and program health reports consumed by global C-suite stakeholders across US, UK, Canada, EU, UAE, and Africa.

Product Designer (Trainer) & BDE at EDC Solutions, Nov 2017 - Oct 2018 · 1 yr, Greater noida, - Delivered structured product training to 50+ users, improving platform adoption and shortening pre-sales demonstration cycles. - Supported end-to-end pre-sales lifecycle through client requirement gathering, product demos, and post training follow-ups.

Education

Master of Business Administration, Information Technology, Noida Institute of Engineering & Technology

Bachelor of Technology, Mechanical Engineering, Dr. A.P.J. Abdul Kalam Technical University