Headline

Business Analyst | Defence & Government ERP | BRD/FRD/UAT | SQL · Power BI · Figma | IIBA-Endorsed | Bangalore | Immediate Joiner

About

Most business problems aren't really technology problems; they're communication problems in disguise. That's where I come in. I'm a Business Analyst with 2+ years of end-to-end delivery experience across Defence ERP, Government IT, Healthcare, and digital product domains. I spent nearly two years on-site at the Indian Navy, owning requirements governance for 5 core modules of a large-scale enterprise Defence ERP implementation. What that looked like in practice: ▸ Reduced JIRA clarification tickets by 40% by running structured discovery workshops with naval officers and department heads before a single line of code was written ▸ Drove production defects from 200 to zero critical issues through end-to-end UAT governance using MoSCoW triage and regression cycles ▸ Cut weekly support calls from 300 to 120 within 30 days of go-live, through structured onboarding for 100+ naval personnel ▸ Built Power BI dashboards that replaced manual reporting for pilot departments, giving stakeholders faster visibility into operational metrics My skill set spans the full delivery lifecycle: ▸ Documentation — BRD, FRD, SRS, SoW, user stories, use cases, acceptance criteria ▸ Data — SQL, Power BI, Tableau, Excel, KPI dashboards, root cause analysis ▸ Delivery — Agile/Scrum, sprint planning, JIRA, Azure DevOps, UAT, defect triage ▸ Design — Figma wireframes, user flow mapping, AS-IS/TO-BE, MS Visio ▸ Consulting — pre-sales scoping, effort estimation, vendor negotiation, change management I'm IIBA-Endorsed (BABOK v3) and hold an MBA in Business Analytics from Vignan's Foundation. Based in Bangalore, I'm an immediate joiner open to Business Analyst and ERP Functional Consultant roles in Bengaluru, Hyderabad, Chennai, or Pune. Reach me at kuladeepsaia@gmail.com or connect directly here.

Location

Bengaluru

AI stack

openai

ChatGPT

Figma Make

Work experience

Business Analyst - Defense ERP Implementation at EPPS Infotech Ltd, Apr 2024 - Present · 2 yrs 6 mos, Visakhapatnam, Owned requirements governance for 5 modules within a large-scale Defence ERP implementation at the Indian Navy client site — leading 15+ workshops with naval officers, reducing JIRA clarification tickets by 40% Designed 50+ screen wireframes in Figma, cutting revision cycles by 30%; aligned 40+ stakeholders using AS-IS/TO-BE maps in MS Visio Executed end-to-end UAT with 50+ test cases, driving production defects from 200 to zero critical issues post-go-live Delivered 8 onboarding sessions for 100+ naval end-users, cutting support calls from 300 to 120/week within 30 days Built Power BI dashboards to replace manual reporting cycles and support SQL-based root cause analysis for data quality issues

Junior Business Analyst at Vaaraahi Tech Solutions Private Limited, Apr 2023 - Feb 2024 · 11 mos, Remote, Supported ETL/Informatica workflows and functional documentation for data migration projects. - Assisted in gathering and analysing business requirements from stakeholders, supporting the creation of source-to-target mapping documents for ETL/Informatica workflows. - Supported preparation of functional requirement documents (FRDs) and data dictionaries, ensuring accurate translation of business rules into technical specifications for the development team.

Junior Business Analyst at Endeavour Technologies, Nov 2022 - Feb 2023 · 4 mos, Hyderabad, Renegotiated Paytm UPI gateway terms using transaction data and cost-benefit analysis — securing a revised rate of 1.8% with zero engineering changes, eliminating the need for a payment provider switch. Led pre-sales scoping and effort estimation, contributing to a deal covering 20+ outlets; achieved 100% critical issue closure across all merchant clients before go-live within the scoped 3-month timeline. Designed QR ordering templates deployed across 20+ mall outlets; cross-validated end-to-end ordering flows against business requirements with the UI/UX team.

Business Analyst Intern at APT IT SOLUTIONS, Jan 2022 - Jun 2022 · 6 mos, Hyderabad, 🔖 Projects: Hospital Management System (BRD/FRD) & Foodiez (Agile Scrum) ▸ Produced a full BRD for a Hospital Management System covering 8 modules and 6 prioritised business requirements, using RACI charts, stakeholder interviews, and AS-IS/TO-BE process flows to align 5 stakeholder roles before development began ▸ Translated BRD requirements into a complete FRD with 13 functional and 3 non-functional requirements using MoSCoW prioritisation — producing implementation-ready specs with zero ambiguity for the dev team ▸ Wrote 2 detailed use case specifications (Receptionist + Payment actor journeys) with Basic, Alternative, and Exception flows — covering full SDLC documentation end-to-end ▸ Identified and documented 8 risks with severity ratings and mitigation strategies in a structured risk register, reducing requirement-related project risk before development started ▸ Delivered Sprint 1 for Foodiez (Food Delivery App) with 18 user stories in AS A / I WANT / SO THAT format, each with Business Value scores, Complexity Points, and acceptance criteria — producing a sprint-ready backlog requiring zero developer clarification ▸ Covered 2 actor roles (Admin, Business Owner) across all 18 stories, mapping every user journey to testable, prioritised outcomes before handoff to development

Education

Master of Business Administration - MBA, Business Analysis, Vignan's Foundation for Science, Technology & Research

Bachelor of Commerce - BCom, Business/Commerce, General, Gandhi Institute of Technology and Management (GITAM)