Headline

Assistant Manager at Genpact

About

I am an experienced Order-to-Cash (O2C) and Accounts Receivable professional with a strong background in billing, collections, and financial reconciliation. In my current role, I manage end-to-end O2C processes, ensuring accuracy, compliance, and timely execution across supplier and customer accounts. I have hands-on experience in reviewing contract amendments, creating SAP agreements for administrative fees and rebate programs, and processing manual invoices for non-automated billing scenarios. I manage invoice distribution, collections follow-ups, and cash application, ensuring accounts are reconciled and closed efficiently. I regularly perform aging analysis, variance tracking, and GL reconciliation, maintaining alignment between AR sub-ledgers and the general ledger. I also prepare adjustments, credit/debit entries, and write-offs to resolve disputed items and maintain financial accuracy. Collaborating with internal stakeholders and suppliers, I conduct weekly calls to resolve open items, prevent revenue leakage, and drive timely payment recovery. I maintain and update reporting trackers, enabling data-driven decision-making and improved collections efficiency. My focus is on process accuracy, compliance, and operational excellence, contributing to optimized financial operations and stronger stakeholder relationships.

Location

Lucknow

Work experience

Assistant Manager at GENPACT, Sep 2025 - Present · 10 mos, Gurugram, Order-to-Cash (O2C) & Accounts Receivable Reviewed contract amendments and created SAP agreements for administrative fees and rebate programs, ensuring contract and pricing compliance. Created manual invoices for non-automated billing scenarios (e.g., GVI), ensuring accuracy and timely posting. Executed invoice distribution to suppliers and customers in line with billing cycles and contractual terms. Managed collections activities, including sending payment reminders and follow-ups for overdue invoices. Monitored and tracked customer receivables using SAP FBL5N, performing aging analysis and variance tracking. Performed cash application and payment clearing in SAP upon receipt of supplier payments, ensuring timely account closure. Prepared and posted adjustments, credit/debit entries, and write-offs to clear aging and disputed items. Prepared monthly General Ledger (GL) reconciliation files, ensuring alignment between AR sub-ledger and GL. Maintained and updated OnMark and Unity trackers for billing, rebates, and payment status reporting. Conducted weekly supplier calls to discuss open items, resolve disputes, and drive timely payment recovery. Coordinated with internal stakeholders to ensure accurate billing, collections efficiency, and reduced overdue balances.

Management Trainee at GENPACT, Sep 2023 - Present · 2 yrs 10 mos, Gurugram, Haryana, India, Order-to-Cash (O2C) & Accounts Receivable Reviewed contract amendments and created SAP agreements for administrative fees and rebate programs, ensuring contract and pricing compliance. Created manual invoices for non-automated billing scenarios (e.g., GVI), ensuring accuracy and timely posting. Executed invoice distribution to suppliers and customers in line with billing cycles and contractual terms. Managed collections activities, including sending payment reminders and follow-ups for overdue invoices. Monitored and tracked customer receivables using SAP FBL5N, performing aging analysis and variance tracking. Performed cash application and payment clearing in SAP upon receipt of supplier payments, ensuring timely account closure. Prepared and posted adjustments, credit/debit entries, and write-offs to clear aging and disputed items. Prepared monthly General Ledger (GL) reconciliation files, ensuring alignment between AR sub-ledger and GL. Maintained and updated OnMark and Unity trackers for billing, rebates, and payment status reporting. Conducted weekly supplier calls to discuss open items, resolve disputes, and drive timely payment recovery. Coordinated with internal stakeholders to ensure accurate billing, collections efficiency, and reduced overdue balances.

Process Developer at GENPACT, May 2021 - Present · 5 yrs 2 mos, Gurugram, Haryana, India, Currently working as a process developer in capacity of chargeback analyst Research and process reconciliation on chargeback denials Perform reconciliation and analysis of accounting information for suppliers on various topics like price eligibility contract eligibility item mismatch etc Responsible for system correction to stop future denials and financial impact Research and process chargeback payment Error out in EDI transmission Prepare reports for in use in providing a meaningful information to a department in chargeback

Education

Mba, Finance, University of lucknow

O level, O level, Uptec