Krushik Devaramane profile photo 1 on Tal

Krushik Devaramane

Senior Executive - Airlines Services at Lufthansa Technic Services India

Greater Bengaluru Area

4+ years of work experience

Lufthansa Technic Service India
May 20263 mosPresent

India

Capgemini Technology Services India Limited
Nov 20223 yrs 9 mosPresent

• Provide aftermarket spares support to airline operators and maintenance organizations, assisting with parts identification, availability, and selection to meet maintenance and operational needs. • Interpret and apply technical documentation including Aircraft Maintenance Manuals (AMM), Component Maintenance Manuals (CMM), and Aircraft Illustrated Parts Catalogs (AIPC) to resolve customer queries and ensure correct part usage. • Collaborated with engineering, supply chain, and field teams to resolve complex customer issues, such as obsolete part replacements and urgent AOG (Aircraft on Ground) requests along with Service Bulletin Kits, achieving a 95% first-contact resolution rate. • Address complex technical questions related to supplier parts, superseded part numbers, and interchangeable parts, coordinating with internal departments as needed to confirm suitability and compliance. • Deliver high‑quality, accurate, and customer‑focused solutions, ensuring responses align with customer requirements and internal policies. • Maintain and update internal databases/systems with case details, documentation, and resolutions to generate regular reports to track open issues, trends, and performance. • Collaborate with cross‑functional teams (e.g., engineering, supply chain, logistics, quality) to resolve non‑standard or complex issues that require multi‑department input. • Work closely with international clients across multiple time zones, demonstrating clear communication, cultural sensitivity, and timely follow‑up.
Hindustan Aeronautics Limited
Sep 20212 mosOct 2021

Undergone training on the design and development of aero engines. Gained a deep understanding of the functioning of aero engines and other subsystems. Acquired knowledge on the design, development, and testing of aero engines. Learned about the procedures in the MRO (Maintenance, Repair, and Overhaul) of aero engines.

Education

nitte meenakshi institute of technology

Aeronautical Engineering

nitte meenakshi institute of technology

20184 yrs2022
nitte meenakshi institute of technology

Bachelor of Engineering, Aeronautical Engineering

nitte meenakshi institute of technology

20222022

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Headline

Senior Executive - Airlines Services at Lufthansa Technic Services India

About

I am an aviation professional with experience in customer operations at MHIRJ, supporting airline and aerospace stakeholders in a fast-paced operational environment. My background has helped me develop strong skills in cross-functional coordination, problem-solving, customer communication, operational support, and service delivery within the aviation industry. I am currently transitioning into aviation supply chain, procurement, and strategic operations roles where I can combine my industry knowledge with analytical and operational expertise.

Location

Greater Bengaluru Area

Work experience

Senior Executive - Airlines Services at Lufthansa Technic Service India, May 2026 - Present · 3 mos, India

Professtional I (Client:MHIRJ) at Capgemini Technology Services India Limited, Nov 2022 - Present · 3 yrs 9 mos, • Provide aftermarket spares support to airline operators and maintenance organizations, assisting with parts identification, availability, and selection to meet maintenance and operational needs. • Interpret and apply technical documentation including Aircraft Maintenance Manuals (AMM), Component Maintenance Manuals (CMM), and Aircraft Illustrated Parts Catalogs (AIPC) to resolve customer queries and ensure correct part usage. • Collaborated with engineering, supply chain, and field teams to resolve complex customer issues, such as obsolete part replacements and urgent AOG (Aircraft on Ground) requests along with Service Bulletin Kits, achieving a 95% first-contact resolution rate. • Address complex technical questions related to supplier parts, superseded part numbers, and interchangeable parts, coordinating with internal departments as needed to confirm suitability and compliance. • Deliver high‑quality, accurate, and customer‑focused solutions, ensuring responses align with customer requirements and internal policies. • Maintain and update internal databases/systems with case details, documentation, and resolutions to generate regular reports to track open issues, trends, and performance. • Collaborate with cross‑functional teams (e.g., engineering, supply chain, logistics, quality) to resolve non‑standard or complex issues that require multi‑department input. • Work closely with international clients across multiple time zones, demonstrating clear communication, cultural sensitivity, and timely follow‑up.

Intern at Hindustan Aeronautics Limited, Sep 2021 - Oct 2021 · 2 mos, Undergone training on the design and development of aero engines. Gained a deep understanding of the functioning of aero engines and other subsystems. Acquired knowledge on the design, development, and testing of aero engines. Learned about the procedures in the MRO (Maintenance, Repair, and Overhaul) of aero engines.

Education

Aeronautical Engineering, nitte meenakshi institute of technology

Bachelor of Engineering, Aeronautical Engineering, nitte meenakshi institute of technology