Kritika Sahu profile photo 1 on Tal

Kritika Sahu

Sales & Marketing Professional | Team Management | Client Relationship Expert

Durg

< 1 year of work experience

ICICI Prudential Life Insurance Company Limited
Sep 20257 mosMar 2026

Bhilai

ICICI Prudential Life Insurance Company Limited
Sep 20256 mosFeb 2026

Generated and Converted leads to drive Life Insurance sales through direct and referral-based selling. Engage with customers to assess needs and recommend suitable policies. Build and maintain strong client relationships through regular follow-ups, ensuring customer satisfaction and retention. Coordinate with internal teams to support smooth policy issuance, documentation, and compliance with company processes.
IDFC First Bank Pune, Maharashtra
Oct 20245 mosFeb 2025

Pune Division

Manage payment recovery for Flipkart customers who utilized the ’Buy Now Pay Later’ service to ensure timely collection of outstanding payments, maintaining positive customer relationships while effectively managing accounts receivable. Developed an agent-wise tracking system, improving collection efficiency by 15%. Specialized in delayed payment recovery operations formulating tailored repayment strategies to boost recovery rates. Strengthened client relationships, reducing defaults through proactive communication.

Education

Lexicon Management Institute of Leadership and Excellence

Post Graduation Diploma in Management, Business, Management, Marketing, and Related Support Services

Lexicon Management Institute of Leadership and Excellence

20232 yrs2025

Bachelor's Degree

Shri Shankaracharya Mahavidhyalaya

20203 yrs2023

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Headline

Sales & Marketing Professional | Team Management | Client Relationship Expert

About

A results-driven banking and professional with proven experience in retail banking, debt management, and life insurance advisory. Currently serving as Development Manager at ICICI Prudential Life Insurance, with a strong focus on agency development, financial advisor mentoring, and client relationship building. Adept at designing sales strategies, driving business growth, and ensuring customer-centric financial solutions.

Location

Durg

Work experience

Business Development Manager at ICICI Prudential Life Insurance Company Limited, Sep 2025 - Mar 2026 · 7 mos, Bhilai

Business Development Executive at ICICI Prudential Life Insurance Company Limited, Sep 2025 - Feb 2026 · 6 mos, Generated and Converted leads to drive Life Insurance sales through direct and referral-based selling. Engage with customers to assess needs and recommend suitable policies. Build and maintain strong client relationships through regular follow-ups, ensuring customer satisfaction and retention. Coordinate with internal teams to support smooth policy issuance, documentation, and compliance with company processes.

Debt Manager at IDFC First Bank Pune, Maharashtra, Oct 2024 - Feb 2025 · 5 mos, Pune Division, Manage payment recovery for Flipkart customers who utilized the ’Buy Now Pay Later’ service to ensure timely collection of outstanding payments, maintaining positive customer relationships while effectively managing accounts receivable. Developed an agent-wise tracking system, improving collection efficiency by 15%. Specialized in delayed payment recovery operations formulating tailored repayment strategies to boost recovery rates. Strengthened client relationships, reducing defaults through proactive communication.

Education

Post Graduation Diploma in Management, Business, Management, Marketing, and Related Support Services, Lexicon Management Institute of Leadership and Excellence

Bachelor's Degree, Shri Shankaracharya Mahavidhyalaya

Kritika Sahu - Business Development Manager in Durg | Tal