Kritika Makkar profile photo 1 on Tal

Kritika Makkar

AI Product Manager | AI Solutions Lead | Generative AI | Business Intelligence | Process Automation

India

3+ years of work experience

Spine Softwares Pvt. Ltd.
Aug 202510 mosMay 2026

Dappar, Punjab, India

Promoted & transferred internally from Venus Remedies Ltd. | Reporting to CTO | Team Lead • Reduced 4-day business workflows to 1 day using AI • Built 5 enterprise AI products adopted company-wide (domestic + international teams) • Key products: BidCraft, Athena, Commercial Athena, PDF Athena, QA Automation Agent • Tech: OpenAI, Claude, LangChain, RAG, ChromaDB, Agentic AI, Playwright
Venus Remedies Limited
Jan 20241 yr 7 mosJul 2025

Dappar, Punjab, India

President's Office | Data Analytics & Automation • Automated manual reporting processes improving operational efficiency • Built Tableau dashboards for sales performance & business metrics • Created unified backend reporting — single-click data access for all stakeholders • Developed MIS reports supporting senior leadership decision-making • Tools: Excel, Tableau, SQL
DTDC Express Limited
Aug 20221 yr 5 mosDec 2023

India

• Analyzed operational and financial data to support business decision-making and profitability assessment. • Managed vendor reporting, invoice verification, compliance documentation, and operational tracking using SAP and Excel. • Maintained accurate business records and supported stakeholders through analytical reporting and process management.

Kritika’s AI Stack

gemini
gemini
hugging face
hugging face
langchain
langchain
openai
openai

Education

Mukand Lal National College

Bachelor's degree, Business/Commerce, General

Mukand Lal National College

20173 yrs2020
CHANDIGARH UNIVERSITY

Master of Business Administration - MBA, Business Analytics

CHANDIGARH UNIVERSITY

20202 yrs2022

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Headline

AI Product Manager | AI Solutions Lead | Generative AI | Business Intelligence | Process Automation

About

Experienced AI Solutions Professional with 3+ years of expertise in Generative AI, AI product development, business intelligence, and process automation. Proficient in building and deploying end-to-end enterprise AI products — including conversational assistants, RAG-based knowledge platforms, market intelligence tools, and agentic automation agents — adopted across domestic and international sales teams and senior management. Skilled in leveraging cutting-edge AI technologies including OpenAI, Claude, LangChain, ChromaDB, and Playwright to transform complex manual workflows into intelligent, scalable solutions. Experienced in developing business intelligence dashboards, MIS reporting systems, and data analytics solutions using Tableau, Advanced Excel, and SQL. Proficient in collaborating directly with CTO-level leadership to identify automation opportunities and deliver AI-powered products that drive measurable business impact. Adept at prompt engineering, agentic AI workflows, and conversational AI development. Committed to bridging the gap between technology and business by building solutions that fundamentally change how teams work.

Location

India

AI stack

gemini

hugging face

langchain

openai

Work experience

AI Solutions Lead | Senior Executive Officer at Spine Softwares Pvt. Ltd., Aug 2025 - May 2026 · 10 mos, Dappar, Punjab, India, Promoted & transferred internally from Venus Remedies Ltd. | Reporting to CTO | Team Lead • Reduced 4-day business workflows to 1 day using AI • Built 5 enterprise AI products adopted company-wide (domestic + international teams) • Key products: BidCraft, Athena, Commercial Athena, PDF Athena, QA Automation Agent • Tech: OpenAI, Claude, LangChain, RAG, ChromaDB, Agentic AI, Playwright

Data Analytics & Automation Specialist at Venus Remedies Limited, Jan 2024 - Jul 2025 · 1 yr 7 mos, Dappar, Punjab, India, President's Office | Data Analytics & Automation • Automated manual reporting processes improving operational efficiency • Built Tableau dashboards for sales performance & business metrics • Created unified backend reporting — single-click data access for all stakeholders • Developed MIS reports supporting senior leadership decision-making • Tools: Excel, Tableau, SQL

Executive Analyst at DTDC Express Limited, Aug 2022 - Dec 2023 · 1 yr 5 mos, India, • Analyzed operational and financial data to support business decision-making and profitability assessment. • Managed vendor reporting, invoice verification, compliance documentation, and operational tracking using SAP and Excel. • Maintained accurate business records and supported stakeholders through analytical reporting and process management.

Education

Bachelor's degree, Business/Commerce, General, Mukand Lal National College

Master of Business Administration - MBA, Business Analytics, CHANDIGARH UNIVERSITY