Headline

Sales Ops / RevOps Analyst | CRM Expert (Zoho, Salesforce, Bigin) | Sales Analytics | KPI Dashboards | Process Automation | Revenue Growth & Pipeline Optimization | 6+ Years Experience

About

💸Sales Operations | Revenue Operations (RevOps) | Zoho CRM | Sales Analytics | Process Optimization Sales Operations & Revenue Operations professional with 6+ years of experience in CRM management, sales analytics, and revenue process optimization across SaaS, fintech, and real estate domains. Expert in Zoho CRM, Salesforce, and Bigin CRM, with strong capabilities in dashboard automation, KPI reporting, pipeline management, and workflow optimization. Skilled in transforming sales data into actionable insights to improve forecasting accuracy, conversion rates, and operational efficiency. Proven track record of: Improving reporting accuracy by 30%+ Increasing operational efficiency by 15–25% Building real-time dashboards for leadership decision-making Driving sales and marketing alignment for better revenue outcomes Currently seeking opportunities in Sales Operations, Revenue Operations, or Business Operations (hybrid/remote) roles.

Location

Noida

Work experience

Sales Operations Analyst at Kratikal, Apr 2025 - May 2026 · 1 yr 2 mos, Noida

Virtual Assistant Lead at Head Field Solutions Pvt. Ltd., Jul 2023 - Mar 2025 · 1 yr 9 mos, Noida, Uttar Pradesh, India, Experienced professional with a strong background in sales operations, real estate coordination, and market analysis. Skilled in transaction management, customer engagement, and process optimization, driving efficiency and revenue growth. Successfully improved customer satisfaction by 40% and led key initiatives at Stripe, enhancing transaction volume and reducing time to market.

Operations Transaction Coordinator at Better, Aug 2021 - Jun 2023 · 1 yr 11 mos, Gurugram, Haryana, India, Experienced in real estate operations, transaction coordination, and process optimization, ensuring seamless home-buying journeys from acquisition to closure. Skilled in workflow design, contract management, and data analysis using CRM tools like Dotloop, FUB, and Monday.com. Collaborated on mortgage and zip code mapping projects, leveraging insights to drive efficiency and revenue growth.

Senior Business Development Associates at Careers360, Aug 2020 - Jul 2021 · 1 yr, Gurugram, Haryana, India, Results-driven professional with expertise in CRM development, sales optimization, and data-driven strategy. Increased user engagement by 30% and sales conversions by 35% through market insights and targeted strategies. Successfully improved customer satisfaction by 40% at Plaid and maximized ROI through paid marketing campaigns and performance tracking.

Business Development Associate at Careers360, Jan 2020 - Aug 2020 · 8 mos, Gurugram

Market Research Intern at JanaJal, Jul 2019 - Aug 2019 · 2 mos, Noida Area, India, Done Market planning for the JANAJAL WoW product.

Education

pgdm, Jaipuria Institute of Management

Bachelor of Commerce, Insurance, University of Allahabad