Headline

Senior Scrum Master | Delivery Leader | Product & Project Management- AI/ML Programs | Agile Transformation Coach |Driving Turning Strategy to Outcomes

About

With around 13+ years of experience in the IT industry and over 6+ years as a Senior Scrum Master, I specialize in leading agile teams and driving successful project delivery using methodologies such as SAFE, Scrum, Kanban, and Scrumban. As a Certified SAFe Release Train Engineer (RTE) and Certified SAFe Scrum Master (SSM), I have extensive experience in scaling agile practices across large organizations, ensuring efficient collaboration, and delivering value at every stage. I have a deep understanding of the product development lifecycle, including backlog management, feature prioritization, and aligning team efforts with business goals. This experience has allowed me to effectively bridge the gap between stakeholders and development teams, ensuring smooth communication and a focus on delivering high-quality results that meet business objectives. Having facilitated over 200 themed retrospectives, I am passionate about creating environments of continuous improvement where teams reflect, grow, and innovate. My strong knowledge of SDLC and STLC ensures that development and testing teams are aligned for seamless project delivery. My leadership and coaching abilities are centered around building strong relationships, removing blockers, and promoting transparent communication between stakeholders, product owners, and development teams. I am committed to creating a culture of collaboration that leads to timely and successful project delivery.

Location

Greater Chennai Area

Work experience

Senior Scrum Master at Lexitas, Apr 2026 - Present · 2 mos, India, Senior Scrum Master with 13+ years of experience driving agile delivery, cross-functional project execution, and stakeholder alignment across complex product environments. Skilled in sprint governance, release management, risk mitigation, and executive reporting while enabling high-performing teams through agile coaching and process transformation. Leveraging AI-powered tools and automation to enhance team productivity, streamline delivery workflows, improve reporting efficiency, and accelerate data-driven decision-making. Passionate about turning strategy into measurable outcomes through delivery excellence, innovation, and continuous improvement.

Scrum Master at Lexitas, Mar 2025 - Present · 1 yr 3 mos, Chennai, Tamil Nadu, India, A delivery-focused Scrum Master who brings structure, clarity, and flow efficiency to complex programs—driving alignment, reducing cycle times, and helping teams deliver high-quality increments consistently and predictably. Driving Agile transformation initiatives by coaching teams, strengthening Agile practices, and aligning delivery with organizational transformation goals. Conducting in-depth analysis of team workflows, sprint metrics, dependency patterns, and delivery bottlenecks to identify systemic improvement opportunities. Enabling transformation strategy by collaborating with Product, Engineering, QA, Architecture, and Leadership to standardize processes, improve clarity, and enhance delivery predictability. Lead and coach multiple Scrum teams in Agile values, principles, and best practices. Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Review, and Sprint Retrospective. Drive transparent sprint progress through effective dependency management, requirement clarifications, and JIRA hygiene. Collaborate with Product Owner to maintain a healthy, prioritized backlog aligned with business goals. Identify risks, blockers, and cross-team dependencies early; work with stakeholders to resolve them efficiently. Promote a culture of continuous improvement by tracking key metrics such as velocity, cycle time, and defect trends. Improve team productivity through coaching, conflict resolution, and fostering an open, feedback-driven environment. Ensure seamless releases by coordinating with Dev , QA and DevOps Teams Support teams in planning, forecasting, and delivering increments with predictable quality. Champion Agile mindset across the organization by conducting training, workshops, and knowledge-sharing sessions.

Scrum Master at Ba Continuum India Private Limited (A Non-Bank Subsidiary Of Bank Of America), Jan 2022 - Mar 2025 · 3 yrs 3 mos, Managed agile teams leveraging SAFE, Scrum, and Scrumban methodologies to drive continuous delivery and team success. Facilitated all Scrum ceremonies (daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives) to ensure smooth communication, alignment, and achievement of sprint goals. Ensured the teams followed SAFE principles to scale agile practices across teams and aligned with the larger enterprise framework for consistent and effective delivery. Transitioned one team to Scrumban, combining the flexibility of Kanban with the structure of Scrum, improving flow, reducing bottlenecks, and ensuring steady progress in fast-changing environments. Worked closely with Product Owners, stakeholders, and cross-functional teams, facilitating collaboration, clarifying requirements, and aligning priorities with business goals. Managed impediments and continuously supported the team to maintain momentum, ensure focus, and drive efficiency across the delivery cycle. Collaborating with the Stakeholders and Product Owner to define product vision, prioritize the backlog, and ensure the alignment of team deliverables with the business needs. Assisting in refining user stories and creating clear acceptance criteria to ensure teams understood the scope and expectations of each feature. Communicating regularly with stakeholders to gather feedback, address any concerns, and ensure the product remained aligned with market demands.

Senior Advisory Consultant at IBM, Jun 2021 - Nov 2021 · 6 mos, Scrum Master for 4 Teams: In a transformative role, I managed 4 teams in the adoption and implementation of SAFE Scrum and KANBAN methodologies. Facilitated all Scrum ceremonies (daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives), ensuring alignment, transparency, and continuous improvement within the teams. Actively coached teams on agile best practices and Scrum principles, leading them through the transformation process to improve collaboration, reduce delivery times, and enhance productivity. Drove the adoption of SAFE practices, aligning teams with the larger enterprise framework to ensure smooth scaling and integration of agile processes. Managed team dynamics and ensuring the teams delivered high-quality results on time while maintaining a positive work culture. Collaborated closely with Product Owners, stakeholders, and cross-functional teams to ensure clear communication, expectations, and alignment on project goals. Enabled the agile transformation from scratch, working across 4 diverse teams to deliver measurable improvements in both process and outcomes.

Senior Associate at Cognizant, Apr 2017 - Jun 2021 · 4 yrs 3 mos, Led Test Teams: Initially started as a Test Lead, where I was responsible for both manual and automation testing across various projects. I led testing teams through the design and execution of test cases, defect management, and continuous improvement of testing practices.Automation Architectural support for Multiple teams in the Organisation. Scrum Master & People Manager: Transitioned into the role of Scrum Master and People Manager, managing two teams and guiding them through agile processes. My responsibilities included: Facilitating Scrum ceremonies such as daily stand-ups, sprint planning, backlog grooming, and retrospectives to ensure effective collaboration and continuous improvement. Coaching and mentoring team members in agile principles and Scrum practices, fostering a high-performance culture within the teams. Supporting team dynamics and promoting cross-functional collaboration, ensuring smooth communication between development teams, stakeholders, and product owners. Driving continuous improvement through retrospectives, process optimizations, and ensuring that teams delivered quality work efficiently. Successfully managed two teams and ensured on-time delivery of high-quality software products while maintaining a positive team culture. Led multiple projects to success by ensuring smooth coordination between development, testing, and business teams, resulting in enhanced stakeholder satisfaction.

Associate at Cognizant, Mar 2015 - Apr 2017 · 2 yrs 2 mos, Led UI and Database automation testing using Coded UI for .NET applications, and Protractor and Selenium for Java-based web applications, ensuring comprehensive test coverage. Mentored junior testers and guided them through best practices for both manual testing and automation test script development. Contributed to the testing efforts for enterprise applications, including RedHat BPM, SAP Hybris, and SAP CRM, ensuring system functionality, performance, and integration were thoroughly validated.

Programmer Analyst at Cognizant, Apr 2014 - Mar 2015 · 1 yr, Specialized in Automation Testing for Java and .NET applications, using tools like Coded UI, Protractor, and Selenium to improve testing efficiency and coverage. Developed and maintained automated test scripts for functional, regression, and integration testing of Java and .NET applications.

Education

B.Tech, Biotechnology, Sri venkateswara college of engineering

Postgraduate Degree, Artificial Intelligence and Machine Learning, International Institute of Information Technology Bangalore