Krishnendu Chatterjee
Manager - UX | UX Strategy & Design Systems | Domain Expertise in Healthcare, Banking, Aviation Sectors | Passionate AI Innovator l Ex CGI l Ex TCG Digital l Ex Lexmark I EX PwC I Ex ABP
Bengaluru
9+ years of work experience
Jul 20264 mosPresent
Bengaluru
A seasoned UX consulting professional responsible for driving end-to-end user experience across digital products, from defining product strategy and user journeys to detailed feature and service design. Collaborate closely with product managers, developers, visual designers, researchers, and stakeholders to translate business requirements into intuitive, user-centered solutions through design thinking, prototyping, user research, and iterative design. Lead design strategy, promote design thinking within Agile environments, establish design standards, ensure measurable business impact through data-driven decisions, and mentor design teams while fostering strong cross-functional partnerships.
Sep 202510 mosJun 2026
Kolkata
As a Project Delivery Manager at Senrysa Technologies, the role involves overseeing the end-to-end execution of technology-driven projects, ensuring timely delivery, adherence to quality standards, and alignment with client objectives. This includes managing cross-functional teams, coordinating with stakeholders, and driving the implementation of innovative digital solutions—particularly in sectors like fintech, government, and enterprise services. The position requires strong leadership, effective resource management, and a deep understanding of Agile methodologies to deliver scalable, secure, and user-centric products that align with Senrysa’s commitment to transforming digital ecosystems.
Jul 20232 yrs 2 mosAug 2025
Vancouver, BC
As a Senior UX Consultant at CGI Inc., I have led the design and implementation of a scalable design system across 22 Ontario Health websites, ensuring consistent branding and a seamless user experience that unifies multiple platforms under a single digital ecosystem. This initiative has been critical in consolidating complex health services into the streamlined OntarioHealth.ca portal.
As part of my role, I conduct comprehensive user research and develop user flows, wireframes, and interactive prototypes to enhance usability and accessibility. I have optimized form workflows to reduce user errors and improve submission efficiency, delivering measurable improvements in user satisfaction and operational effectiveness.
As a collaborator and facilitator, I engage cross-functional stakeholders through workshops to align design solutions with user needs and strategic goals. Additionally, I design intuitive healthcare interfaces for projects like the BC Ministry of Health, focusing on data accuracy, workflow automation, and improved user interactions with complex healthcare data systems.
Oct 20175 yrs 8 mosMay 2023
Kolkata, West Bengal, India
At TCG Digital Solutions Pvt. Ltd., I led end-to-end UX design for diverse, high-impact digital projects across aviation, petrochemical, and public sectors. Key initiatives included the Ministry of Religious Affairs (Oman) website, IoT-enabled monitoring dashboards, and the United Airlines Pet Wellness app, all designed to enhance user engagement and operational efficiency.
At the core of my approach was a human-centered design strategy, where I facilitated client workshops, developed information architecture, user flows, personas, and journey maps to create data-driven, goal-oriented design solutions. I also directed the production of wireframes, mock-ups, and prototypes, ensuring seamless collaboration with development teams through detailed specifications and iterative usability testing.
At the technical interface, I managed front-end UX oversight, reviewing UI development, shaping API requirements, and delivering responsive, accessible interfaces using tools like Sketch, Adobe Photoshop, Bootstrap, and WordPress. My work focused on building user-centric dashboards that improved flight monitoring, pet wellness tracking, and industrial operations, enhancing regulatory compliance and data transparency.
May 20176 mosOct 2017
Kolkata, West Bengal, India
During my tenure as Lead Design Consultant at Idexcel (deputed to PwC India), I collaborated closely with presales, development, and business teams to deeply understand user needs and translate them into strategic, impactful design solutions across multiple digital touchpoints. This collaborative approach ensured alignment between business objectives and user experience goals.
During this period, I led the design of a CMS-based, multi-browser compatible corporate website for the ANAND Group, maintaining strict brand consistency that reflected the company’s premium identity across the automotive and hospitality sectors. I developed validated mock-ups and interactive prototypes, iterating based on user feedback to enhance engagement and usability.
During the project, I created scalable, reusable design components to support long-term flexibility and consistency across digital assets. I also scoped detailed design documentation to streamline development, ensure UX consistency, and support overarching business goals related to digital branding and user experience excellence.
Krishnendu’s AI Stack
Education
PG Diploma in Information Technology & Management (MBA Systems Equivalent), Computer Science
All India Management Association (AIMA)
19982 yrs2000
Bachelor of Commerce (Hons.) | University of Calcutta, India | 1994, Accounting and Business/Management
Calcutta University, Kolkata
19913 yrs1994
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