Headline

IT Analyst (WINDCHILL) at Tata Consultancy Services Limited | Ex-LTTS

About

I am an IT Analyst with specialized expertise in PTC Windchill PLM, bringing disciplined execution and continuous learning to large-scale engineering IT environments. At my current organization, I drive Windchill implementation, administration, and support ensuring high data integrity, streamlined product data workflows, and enhanced system adoption across engineering and product teams. I hold a Windchill Associate Certification from PTC University, validating my proficiency in core PLM concepts and practical application of Windchill modules. I combine this technical foundation with a passion for translating complex business requirements into effective PLM solutions that strengthen cross-functional collaboration and accelerate product development outcomes. I am committed to continuous improvement and capability building — both personally and within the teams I support. I actively share insights on Windchill best practices, digital engineering workflows, and system optimization — helping organizations leverage PLM to deliver measurable business value. Let’s connect if you are focused on PLM transformation, Windchill innovation, or engineering IT strategy.

Location

Greater Bengaluru Area

AI stack

claude code

gemini

ChatGPT

Microsoft Copilot

Work experience

IT Analyst at Tata Consultancy Services, Feb 2023 - Present · 3 yrs 7 mos, Bengaluru, Karnataka, India, ➢ Server monitoring for proper working of Windchill functionalities without issues. ➢ Worked on SSL certificates update and system rehost. ➢ Worked on CPS updates for the Windchill system. ➢ Create or update the existing QML reports as per Client requirements. ➢ Scheduling publishing worker maintenance timings in RMM tool. ➢ Starting and stopping the services of the Windchill system when doing CPS or system updates. ➢ Receiving the requests from Windchill users through ServiceNow and assists them for resolving the issue. ➢ Create/ Delete Windchill IDs and containers/groups in Windchill as per the Client requirements. ➢ Testing the use cases/ User request on development servers and understanding the issue and its root causes and implementing the necessary fixes to resolve the issues. ➢ Supporting peers in understanding and fixing the issues on Windchill and its functionalities. ➢ Identifying the root cause and resolving issues with the support of PTC university and by updating the functionality behavior in Windchill. ➢ Team handling at high pressure conditions and supporting them to achieve team goals. ➢ Resolving the issues on time and maintains customer satisfaction. ➢ Also have experience in Windchill RV&S, Windchill Quality Solutions application and MBSE modeler tool.

PLM Consultant (WINDCHILL) at L&T Technology Services Limited, Feb 2021 - Feb 2023 · 2 yrs 1 mo, Bengaluru, Karnataka, India, • Worked as a PLM Lead consultant for L1&L2 Support team • Responsible for client communications for smooth running of daily activities. • Handled multiple operations to ensure that work is completed on time. • Worked on end user issues w.r.t to PTC Windchill and ensure that issues are resolved at a timely and priority manner. • Create the issue scenarios reported by end users on Development servers and understand the root cause and apply the necessary fixes accordingly to resolve the issues by interacting with Development and Infrastructure teams. • Have practical knowledge on system and Business administration of Windchill. • Ensure the management and financial activities are taken care on timely manner for project invoicing. • Connected with stakeholders and senior management of organisation to have a forecasting on project goals. • Received Customer satisfactions and appreciations for the work done at much needed times for Customer. • Maintained a well disciplined professional and friendly relationship with Customer resulting in a satisfactory relationship at all times with Customer.

Associate Engineer at L&T Technology Services Limited, Nov 2019 - Feb 2023 · 3 yrs 4 mos, Bengaluru, Karnataka, India, • Worked as front line design engineer for a new product. • Proactively working using different methods to reduce the difficulties in the work. • Quick decision making and interaction with clients on a daily basis to update the current designs to a updated & simplified ones. • Achieved the milestones with greater challenges and received end user appreciations along with clients as well.

CAD Engineer at L&T Technology Services Limited, Oct 2017 - Jan 2021 · 3 yrs 4 mos, Bengaluru, Karnataka, India, • Worked as a process lead for a CAD group along with my work roles • Project management activities and client communications • Understand the concepts and developed smart working methods in the existing designs to make workflow easier to the team • Good understanding and interaction with US Clients for business continuity.

Education

Bachelor of Computer Applications, Computer and Information Sciences and Support Services, Amrita Vishwa Vidyapeetham

Professional diploma in Aviation Travel management and hospitality, Aviation Hospitality Travel Management Customer service, Frankfinn Airhostess Training Institute