---
title: "Krishna Bhuptani - Sr. MIS Analyst - Sales Operations (B2B Sales) in Bengaluru | Tal"
description: "Meet Krishna Bhuptani, Sales Operations Team Lead | CRM Operations & Sales Analytics | 10+ Years | Bangalore based in Bengaluru."
image: "https://tal.club/meet/krishna-24/share-image"
---

# Krishna Bhuptani on Tal

## Headline

Sales Operations Team Lead \| CRM Operations & Sales Analytics \| 10\+ Years \| Bangalore

## About

I've led operations teams of up to 5, owned CRM administration \(LeadSquared\) for pipelines of 50,000\+ leads, and driven measurable revenue growth through process redesign — most recently scaling fulfillment operations from ₹8 Cr to ₹12 Cr in revenue \(50% YoY\) while lifting team productivity from 34% to 75%\. Core strengths: CRM administration & automation · sales forecasting & pipeline management · SOP design · quota & incentive structuring · cross\-functional stakeholder management · team leadership Currently exploring Sales Operations / Revenue Operations Team Lead roles in Bangalore\. Open to connecting with fellow ops professionals\. You can connect with me on krishnambhuptani@gmail\.com

## Location

Bengaluru

## Work experience

Sr\. MIS Analyst \- Sales Operations \(B2B Sales\) at Infinity Learn, Mar 2024 \- Present · 2 yrs 4 mos, Bengaluru, • Led, trained, and managed a 3\-member Sales Operations team, owning CRM administration, forecasting, and process design for a pan\-India B2B sales organization • Owned end\-to\-end CRM operations \(LeadSquared\) for a 6,000\+ lead pipeline — funnel management, lead distribution, automation workflows, and data integrity • Drove sales forecasting and pipeline reviews \(WBR/MBR\) in partnership with Zonal Managers, delivering data\-driven insights to leadership in weekly and monthly business reviews • Designed and administered quota\-linked incentive schemes, SPIFFs, and sales commission structures, ensuring accurate payouts and full compliance • Orchestrated national order management and fulfillment of study materials, scaling impact from 11,000\+ orders and ₹8 Cr in revenue \(AY 2025\-26\) to 20,000\+ students served and ₹12 Cr in revenue \(AY 2026\-27\) — a 50% year\-over\-year revenue increase • Improved team productivity metric \(Avg\. Visits/Day/Rep\) from 34% to 75% through process redesign and performance tracking • Led CRM tooling enablement and training programs, ramping new and existing team members on platform workflows • Partnered cross\-functionally with Collections, HR, and Order Management teams to align operational execution with business goals • Built dashboards and reports \(Excel, Google Sheets, BI tools\) to support stakeholder decision\-making across North, South, East, and West regions

Sales Operations Analyst at BYJU'S, Mar 2019 \- Nov 2023 · 4 yrs 9 mos, Nagpur, • Led, trained, and managed a 4–5 member Sales Operations team while supporting operations for 1,700\+ field sales associates across Maharashtra and Chhattisgarh • Owned CRM operations \(LeadSquared\) for a 50,000\+ lead database, ensuring data accuracy, integrity, and adherence to sales KPIs • Designed and implemented SOPs for sales operations, reducing order discrepancies and resolving sales\-cycle bottlenecks • Partnered with Sales Managers on forecasting and pipeline management, translating historical trends into territory and coverage plans • Reduced refund escalation ratio from 20–25% to under 10% by implementing customer\-centric resolution processes • Built dynamic dashboards and reports \(Excel, SQL, Tableau, Google Sheets\) to deliver actionable insights to regional and senior leadership • Managed vendor onboarding and partnership operations, strengthening institutional relationships • Led CRM tooling enablement, training new hires and existing team members on systems and process adoption • Drove cross\-functional alignment with HR, Finance, Marketing, Customer Service, and Order Management on shared business objectives

Operations Executive at Krishna Consultants\-KC Overseas Education, Sep 2017 \- Mar 2019 · 1 yr 7 mos, Greater Nagpur Area, • Managed Canada\-vertical operations across Punjab, Gujarat, and Maharashtra, overseeing 300\+ sub\-agent relationships and end\-to\-end visa and admissions processing • Secured 72 student visa approvals through accurate documentation and application management with Canadian institutions • Retained 80\+ existing institutional partnerships and onboarded 5 new institutes through SLA\-driven relationship management • Coordinated educational fairs and admissions events while resolving client escalations to maintain high satisfaction

Operations Executive at ANTS Vacations Pvt\. Ltd\., Jan 2016 \- Jul 2017 · 1 yr 7 mos, Mohan Nagar, Nagpur, • Managed hotel contracting, vendor negotiation, and pricing operations, ensuring SLA compliance and competitive positioning • Oversaw travel visa processing and end\-to\-end trip coordination, ensuring regulatory compliance • Monitored competitor pricing and market trends to inform strategic business decisions

## Education

Advanced Programme in Data Science, Data Analysis, International Institute of Information Technology Bangalore

Bachelor's degree, Business/Commerce, General, nagpur university

[View the original profile](https://tal.club/meet/krishna-24)

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