Krati Sharma profile photo 1 on Tal

Krati Sharma

Customer Support Specialist | Fraud Analyst | SME with 3+ Years of Experience

Indore

5+ years of work experience

TaskUs
Oct 20214 yrs 9 mosPresent

Indore, Madhya Pradesh, India

Education

ISBM University

Bachelor Of Computer Applications - BCA, Computer Science

ISBM University

20222 yrs2024

Middle School Diploma

ITMA Vidhya Niketan

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Headline

Customer Support Specialist | Fraud Analyst | SME with 3+ Years of Experience

About

I have over 3 years of experience in customer support, starting as a Chat Associate and moving into Email Support. I was later promoted to Subject Matter Expert (SME), where I helped solve complex issues and supported my team. Currently, I work as a Fraud Analyst, focusing on secure operations and customer trust. I have completed my graduation in BCA from ISBM University and have a strong track record of maintaining client satisfaction and delivering excellent service.

Location

Indore

Work experience

Customer Service Representative at TaskUs, Oct 2021 - Present · 4 yrs 9 mos, Indore, Madhya Pradesh, India

Education

Bachelor Of Computer Applications - BCA, Computer Science, ISBM University

Middle School Diploma, ITMA Vidhya Niketan

Krati Sharma - Customer Service Representative in Indore | Tal